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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Zopa review there rates much more regularly compared...

Zopa review there rates much more regularly compared to other companies and give Competitive interest rates. Reviewed on: 1st March 2024

Super Zopa

Easy online management of your savings with excellent rates and customer service. Reviewed on: 1st March 2024

Incredibly easy to move money in or out of my accoun...

Incredibly easy to move money in or out of my accounts, and to switch between different levels of account. Also, if I set notice to move money out of a notice account, but then don’t need it, I can cancel the notice easily. Reviewed on: 1st March 2024

Good boosted savings options.

Good boosted savings options. Good rate of interest. Useful app features. Reviewed on: 1st March 2024

Easy app, great rates

Really easy to set up, app feels like it is constantly improving to make it easier to transfer. Don't send loads of emails but they do update you on the things that matter (i.e. interest rates increasing!) Reviewed on: 1st March 2024

Brilliant Savings Bank

App is so easy to use and saving products offered give excellent rates. The products encourage you to save. Reviewed on: 1st March 2024

Unimaginably great service from this online provider

Opening a savings account was so easy as is topping it up. The app is superb. Reviewed on: 1st March 2024

Great company.

Great company. Easy to deal with. Good rates Reviewed on: 1st March 2024

Excellent web site.

Excellent web site. Easy to use. Competitive interest rates. Money transfers are very quick Reviewed on: 1st March 2024

Easy to set up, love the monthly interest rather tha...

Easy to set up, love the monthly interest rather than annual and great interest rate. Just a pity I can’t have two Zopa accounts - I have business funds that I’d invest. Reviewed on: 1st March 2024

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