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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

5
Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Good savings

5
Really easy to use, chatbots out of hours are excellent Reviewed on: 29th February 2024

Good friendly service , always returning messages

5
Good friendly service , always returning messages Reviewed on: 29th February 2024

Perfect for both long and short term financial goals

5
Love being able to decide the notice period to be able to get a higher interest as it allows me to grow my money quicker for my longer term goals Reviewed on: 29th February 2024

Good app-based saving.

5
Good app-based saving is very convenient, and Zopa seem to kept it simple to use and efficient. Reviewed on: 29th February 2024

Very simple app and great rates so easy to...

5
Very simple app and great rates so easy to use Reviewed on: 29th February 2024

It's so simple and easy to use.

5
It's so simple and easy to use. I have many different savings pots open and you name them differently also. I know what each one has on the clear dash provided and can add to them with great ease. I love it Reviewed on: 29th February 2024

Easy to set up, and move savings to pots to focus...

5
Easy to set up, and move savings to ‘pots’ to focus savings and obtain different rates of interest eg moving to 90 days notice for higher rates. Reviewed on: 29th February 2024

Simple, easy and flexible.

5
Easy to open, simple and easy to use. Flexible choices. Reviewed on: 29th February 2024

I love Zopa SmartSaver for it's ease of use and speed.

5
I love Zopa SmartSaver for it's ease of use and speed. Moving money to and from my bank account is fun and encourages me to save more. Reviewed on: 29th February 2024

recommended

5
The app is excellent - very straightforward and easy to use. I can keep track of my savings easily. And the interest rate is good. Reviewed on: 29th February 2024

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