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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy to use with good interest rates.

Easy to use with good interest rates. Reviewed on: 29th February 2024

Great app and flexible savings

I had a small sum that I wanted to save and found Zopa had the best rates with a very good app that allowed me to split savings into different pots with different interest rates. I have also made use of a personal loan which again can be managed in the app. Reviewed on: 29th February 2024

Saving made easy

Excellent rates and easy to use app, protection via fscs too. Reviewed on: 29th February 2024

Great on line savings.

Great on line savings. Easy to use Reviewed on: 29th February 2024

Very user friendly service and app.

Very user friendly service and app. Love the pots. Reviewed on: 29th February 2024

Since I first started dealing with Zopa everything h...

Since I first started dealing with Zopa everything has been easy to access. Also, everything is explained in easy to understand wording. I was recently interested in looking into ISA savings account and it was all easy to understand and follow. I ended up opening a easy access ISA Reviewed on: 29th February 2024

Very efficient website and customer service

Very efficient website and customer service Reviewed on: 29th February 2024

GOOD EASE OF ACCESS & OPERATION OF APP

GOOD EASE OF ACCESS & OPERATION OF APP Reviewed on: 29th February 2024

From start to finish kept me informed.

From start to finish kept me informed. Great customer service. Reviewed on: 29th February 2024

Brilliant app, easy to use.

Brilliant app, easy to use. Good range of savings pots available and easy to transfer money in and out. Reviewed on: 29th February 2024

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