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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Competitive savings and easy access

Zopa has a range of saving products with competitive rates and I would recommend to anyone. Reviewed on: 19th February 2024

Interest rates offered are higher than most other ba...

Interest rates offered are higher than most other banks. Payments always arrive very fast Reviewed on: 19th February 2024

The app is so easy to use and love the open banking...

The app is so easy to use and love the open banking flows. Reviewed on: 19th February 2024

Always first to increase interest rates and th...

Always first to increase their interest rates and the boosted pots options are attractive and easy to manage. No limit on withdrawal amounts so you are in charge of your money. Good communication but not too much. Would highly recommend. Reviewed on: 15th February 2024

Easy to set up and navigate through app.

Easy to set up and navigate through app.Good interest rates Reviewed on: 13th February 2024

Great service, great app which is clear and easy to...

Great service, great app which is clear and easy to use. Great return on my savings. Reviewed on: 9th February 2024

A super flexible saver account with user friendly app.

The flexible saver is fantastic as you can easily set up booster pots when there is a little or a lot of spare cash around for a week or up to three months, the longer you leave it the more interest you earn! I find the app so user friendly that i have recommended it to my parents and they both now use it regularly. Reviewed on: 7th February 2024

Excellent customer service and top saving rates.

Excellent customer service and top saving rates.Hoping to open a ISA later.Good company to deal with Reviewed on: 6th February 2024

Easy to use, good rates of interest.

Easy to use, good rates of interest. Reviewed on: 5th February 2024

Great products and easy to use

Had a loan from Zopa for a new car and was very impressed. Now using Zopa as my go to savings provider - great rates and very intuitive and useful app. One day all financial services will be this way! Reviewed on: 3rd February 2024

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