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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

A relief to have such a good provider

Easy to use. Great app. Excellent linkage directly with bank account. Reviewed on: 14th January 2024

Great app, very clear language.

Great app, very clear language. Easy to use to manage savings and move money. Reviewed on: 13th January 2024

Simple and easy

Simple and easy to use along with great rates Reviewed on: 13th January 2024

Perfect, if I need customer support it's there.

Perfect, if I need customer support it's there. Reviewed on: 13th January 2024

Slick, intuitive and easy to use website.

Slick, intuitive and easy to use website. Great interest rates and a great customer experience. My wife and I both have savings accounts with Zopa and have recommend Zopa to our friends and family. Reviewed on: 13th January 2024

The best Bank

I've been using the Zopa for the past year, and it has exceeded my expectations in every aspect.This comes with robust security features. The customer service provided by Zopa is top-notch. For the Smart Saver, the interest rate is quite favorable. Reviewed on: 13th January 2024

I love zopa brill to deal with,and lovely to talk to...

I love zopa brill to deal with,and lovely to talk to over the phone my loan was quick and so easy to sort Reviewed on: 13th January 2024

Superb highly flexible savings option

The option to easily move money between different savings plans within smart saver is very useful and means I can maximize my interest on as much savings as possible. Interest rates have remained very good since I opened my account. Reviewed on: 13th January 2024

Easy to use app & great competitive rates!

Easy to use app & great competitive rates! Reviewed on: 13th January 2024

Very easy to navigate and user-friendly

Very easy to navigate and accessible if you have neurodivergencies or learning disabilities. I wish I’d tried Zopa sooner. Much more user-friendly than it’s competitors. Reviewed on: 12th January 2024

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