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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Was everything I expected.

Was everything I expected. Had no problems with the app or the account. Reviewed on: 9th January 2024

Had some issues with transferring an isa from anothe...

Had some issues with transferring an isa from another provider Reviewed on: 9th January 2024

using the banking app is clear and straight forward.

using the banking app is clear and straight forward. Options for savings plans are user friendly. I can review my balance and move money with ease. Reviewed on: 9th January 2024

Simple and easy to use.

Simple and easy to use. You know where you stand. Reviewed on: 9th January 2024

Happy saver with Zopa!

I've been very happy with my experience with Zopa so far. The app is simple to use and I like the option of having different boosted pots offering a range of interest rates. Zopa were quick to react to BoE rate changes and increase the account interest rates accordingly. Reviewed on: 9th January 2024

Easy and quick, very informative.

Easy and quick, very informative. simplicity where a lot of others are complex. Reviewed on: 9th January 2024

I have not had a bad experience with zopa so i am ha...

I have not had a bad experience with zopa so i am happy Reviewed on: 9th January 2024

Very convenient with great rates

Very convenient to create and maintain the account, great savings rate, helped me with my first car hire, all went smooth. Reviewed on: 9th January 2024

Great app from Zopa

Love the Zopa app - really simple to use and easy to split money into different pots with different interest rates, Reviewed on: 9th January 2024

Easy experience to set up a savings account and ISA...

Easy experience to set up a savings account and ISA with excellent interest rates. Reviewed on: 9th January 2024

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