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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Problem free

I don’t know what they are like if you have a problem because my experience has all been positive. Communication is excellent so you know exactly what is happening with your money. Transactions happen quickly. Reviewed on: 8th January 2024

The rate of cash ISA is good and it is easy to manag...

The rate of cash ISA is good and it is easy to manage in the app. Reviewed on: 8th January 2024

Easy to use very competitive interest rates

Easy to use very competitive interest rates Reviewed on: 8th January 2024

Very good.

Very good service, nice experience. Reviewed on: 8th January 2024

They make it very easy to access the money quickly a...

They make it very easy to access the money quickly and the app is great! The interest rates they pay are very competitive and also update regularly . I’ve recommended them to numerous family members and friends already. Reviewed on: 8th January 2024

Good customer services

Have no issues, good customer services Reviewed on: 8th January 2024

Brilliant savings

Zopa is amazing, I have full control of my money in an easy to use app with competitive responsive interest rates Reviewed on: 8th January 2024

It just works, it's easy to use. What's not to like.

It just works, it's easy to use and has market leading rates. What's not to like. Reviewed on: 8th January 2024

Easy to use and good interest rates

Easy to use and good interest rates Reviewed on: 8th January 2024

Zopa, the online bank that makes life simple

Ever since I joined Zopa everything has been so straightforward and easy and they always keep you updated on what’s happening and what’s new with your accounts Reviewed on: 8th January 2024

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