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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Straight forward using the app, no problems once set...

Straight forward using the app, no problems once set to transfer/withdraw accessing my funds. Reviewed on: 8th January 2024

Zopa made setting up a savings account so easy

Zopa made setting up a savings account so easy and my monthly direct debit transfers funds to my account without me noticing or having to do anything Reviewed on: 8th January 2024

Great app with good levels of interest.

Great app with good levels of interest. Really easy to use and quick to transfer money in and out of the account. Reviewed on: 8th January 2024

Easy Access and Management

From initial set up to monitoring everything is easy and bureaucracy free. Great to be able to add and switch "pots" to focus on specific things you are saving for & change access timescales to get best rates accordingly. Reviewed on: 8th January 2024

High interest rate and excellent App.

High interest rate and excellent App. Reviewed on: 8th January 2024

Excellent service

Excellent service interest rates great and easy to use apps Reviewed on: 8th January 2024

Good communication, decent interest rates and easy t...

Good communication, decent interest rates and easy to use App Reviewed on: 8th January 2024

The app is great and easy to use and if you have a q...

The app is great and easy to use and if you have a question the customer support I has a quick response time. Reviewed on: 8th January 2024

Smart savings, si simple.

Very easy to manage, lots of accounts. Zopa regularly increases the interest rates. Access simple abd excellent. To move money tskes seconds. Withdrawal easy. Best ISA rates. Reviewed on: 8th January 2024

So easy to save!

So easy to save! The ability have different post is great. The interest rates are also very good. Reviewed on: 8th January 2024

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