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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very easy to navigate.

Very easy to navigate. Good returns on your savings. No issues at all Reviewed on: 8th January 2024

The smart saver is a great product, easy to use, gre...

The smart saver is a great product, easy to use, great app and clear details as to how the smart saver operates the interest rate you receive as well as time frames for withdrawals. Applying for the account and adding money are both very simple. Reviewed on: 8th January 2024

Great products and easy to use app.

Great products and easy to use app. Interest is paid every month which is brilliant has you can see you money grow. Reviewed on: 8th January 2024

Such an easy site to use.

Such an easy site to use. Excellent savings rates. Customer support if you need it. Certainly recommend.. Reviewed on: 8th January 2024

Easy to operate via the app and good interest rates.

Easy to operate via the app and good interest rates. Always kept up to date of changes in rates by email Reviewed on: 8th January 2024

Easy to use.

Easy to use. Interest quick to follow base rate. Quick and easy transfer Reviewed on: 8th January 2024

Everything works without problems.

Everything works without problems. Reviewed on: 8th January 2024

Excelent service

Excelent service and great investemants Reviewed on: 8th January 2024

Easy to use on a mobile phone, transparent on fees

Easy to use on a mobile phone, transparent on fees and saving rates. Have used both for loans in the past and now savings. Early repayment at the click of a button. Savings rates increased for my easy saver already and were automatically applied to the account. Reviewed on: 8th January 2024

Great rates. Great app. Great service

Great rates. Love their ‘pots’. App easy and reliable. Resolve queries quickly Reviewed on: 8th January 2024

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