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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Zopa app is fab!

Zopa app is so quick & easy to to use, I love being able to have different pots & the ability to boost a pot if needed. Super quick when transferring funds for total peace of mind. Reviewed on: 8th January 2024

Ease of use

Easy to use app puts me in charge of savings pots and it is clear the ROI for each pot. Reviewed on: 8th January 2024

Just so simple and beneficial

Works so easily, I can define how I want to save and where to channel this, either into access savings or a shares ISa Reviewed on: 8th January 2024

Simple app.

Simple app. Money quickly moved from one account to another. Reviewed on: 8th January 2024

So easy to use, very flexible and simple

So easy to use, very flexible and simple Reviewed on: 8th January 2024

Zopa is a great savings bank.

Excellent app which took a little time to work out all its intricacies but it’s very clever and straightforward to use. Very useful to put savings into various pots which give you different rates depending on how much notice you need to access your savings. Very easy to top up from your existing current bank account also to take money out of Zopa. Rates are not the best at the moment but everything is moving all the time. Would highly recommend. Reviewed on: 8th January 2024

Competitive rates and intuitive app!

Good competitive rate and easy to use app! Reviewed on: 8th January 2024

Recommend this company

Easy to use app. Clear & simple. Up to date offers & advice Reviewed on: 8th January 2024

Simple, no fuss, straightforward account.

Simple, no fuss, straightforward account. Easy to understand. Very simple to use app. Instructions actioned immediately, good communication. Highly recommended! Reviewed on: 8th January 2024

Very easy to use app, great savings rates

Very easy to use app, great savings rates Reviewed on: 8th January 2024

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