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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Happy as happy can be.

I've multiple products, started with a loan, and then opened a saver account, a credit card soon followed. The experience has been one off the best too date. I will be banking here for the considerable future. Reviewed on: 8th January 2024

Superb from start to finish

Easy to sign up, incredibly simple to use. A genuinely fantastic UX that has been well thought through from a customer perspective. Would recommend to all! Reviewed on: 8th January 2024

Great App

Great App, easy to set up and easy to operate anywhere anytime. Good savings rates and anytime access to funds Reviewed on: 8th January 2024

Excellent website and great savings rates

Excellent website and great savings rates Reviewed on: 8th January 2024

A Great Example for online savings

Very easy and enjoyable app to use - like the idea of easily shifting money pots. No hassle or issues with Zopa. Very easy to set up too Reviewed on: 8th January 2024

Easy to use and excellent interest rates

I get many times more interest now on my savings with good communication and any easy to use app for moving money Reviewed on: 8th January 2024

Zopa is by far and away the best bank around.

Zopa is by far and away the best savings account I have every had. Not only do they offer a great rate but the app and online access is phenomenal. The account only took 5 minutes to set up and it is so simple to use, even I can do it. All in all the best bank I have ever used. Reviewed on: 8th January 2024

Zopa is super-easy

Zopa is super-easy to use. It's quick to move money in or out and between pots. They're very good at letting us know of any changes to interest rates. Reviewed on: 8th January 2024

Easy to Use

App is easy to use and the interest rates are very competitive. I also like th ability to split savings up between 'pots' to attact better rates. Reviewed on: 8th January 2024

Needed to store some money with instant access.

Needed to store some money with instant access. Found the app so easy to use Reviewed on: 8th January 2024

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