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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great ratesof interest

Great ratesof interest, with increases almost immediately applied after BoE increases. Easy to add money, move money and withdraw money via the app. Reviewed on: 8th January 2024

Zopa, savings made simple

I love the Zopa savings app, so easy to make pots, choose levels of interest for boosted pots and see everything in one place. No downside for me, just simple and effortless savings right on my phone. Reviewed on: 8th January 2024

Zopa App

App simple to use and good rates of interest Reviewed on: 8th January 2024

The app is a game changer

The app is so easy and quick and secure to use, this is how saving should be Reviewed on: 8th January 2024

Very efficient and helpful highly recommended

Very efficient and helpful highly recommended Reviewed on: 8th January 2024

I have only had good experiences with Zopa.

I have only had good experiences with Zopa. They are a breath of fresh air in today's climate. They make communications simple and easy to understand. Reviewed on: 8th January 2024

Great for budgeting and long-term planning

I love the separate pots and different access options which has helped me to budget and save for specific items/upcoming bills Reviewed on: 8th January 2024

friendly staff very helpful when you have question...

friendly staff very helpful when you have questions very easy to get through on the phone Reviewed on: 8th January 2024

Very easy to deal with, it is so easy to move my mon...

Very easy to deal with, it is so easy to move my money about and this is all done through the App Reviewed on: 8th January 2024

Very easy to use and great to have pots.

Very easy to use and great to have pots. Reviewed on: 8th January 2024

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