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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Quality service

Your service is of high quality, seamless and exceeds customer expectations. Reviewed on: 11th April 2023

Quick and Effortless

A colleague mentioned Zopa when we were discussing savings one day. Within minutes I had been able to open an account with any hassle. Its really easy to use, straight-forward and they offer really competitive interest rates. No complaints from me Reviewed on: 11th April 2023

Simply brilliant

Customer services is excellent and the whole process is very easy and simple. Definitely highly recommend Reviewed on: 11th April 2023

Easy to set up & great interest

It was very simple setting up my savings account and utilise the different access saving accounts to divide my savings between a notice account and instant access account to provide me with maximum flexibility. Interest rates are extremely good also. Reviewed on: 11th April 2023

Effortless Saving

Everything about Zopa makes saving easy from the app to the regular communication about my account. Quick simple effortless. I like. Reviewed on: 11th April 2023

Great savings easy access account

Great and honest rates and transparency, easy to open and use the account. I also like the safety feature of transferring money to primary account. Overall very happy so far. Reviewed on: 11th April 2023

Simple and great rates

Love Zopa - it’s so easy to use their app, and they offer a fantastic interest rate on savings, which can be boosted by locking the money away for a set period eg 7 or 30 days notice. Reviewed on: 11th April 2023

Competitive easy access and notice savings

Flexible to put some money aside on instant access, or on a week or more, Great companion to a app or based current account Reviewed on: 11th April 2023

Zopa Savings

Easy access with competitive interest Reviewed on: 11th April 2023

Have never seen something like this before

Boosted pots are great, higher rate plus I can lock my money away so I don't get tempted to touch it! Reviewed on: 11th April 2023

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