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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great Interest Rates

App is really easy to use,The rates are clear for all to see and simple to add or withdraw funds! I would definately recommend Reviewed on: 4th April 2023

All round great Saving Account

Easy to use App, great rates of interest (that a market matching), easy to move/transfer money. Gar better than others I've tried. Reviewed on: 4th April 2023

Excellent account

Easy to use and reliable, thoroughly recommend it Reviewed on: 4th April 2023

Easy and hassle free

Really simple process to setup your account, selection of different pots to boost your savings and split them out. Customer service is excellent. I would highly recommend Reviewed on: 4th April 2023

Zopa / Smart saver

I find Zopa a very proactive company, that manage to move at the right speed with the current market/economic situation. I know Zopa will always offer me market-leading interest rates and ease of use, acting much faster than competitors in order to offer best products. Reviewed on: 4th April 2023

Brilliant Service

Very simple to use banking app, with market leading interest rates and innovative "booster pots". Reviewed on: 4th April 2023

10/10!!!!!

So easy to use and great interest rate, I've been recommending Zopa to my whole family! Reviewed on: 4th April 2023

Great rates and service

Simple uncomplicated account and the rates are always competitive. Reviewed on: 4th April 2023

Easy peasy

Smart saver account has been the definition of easy peasy to manage. Great app, can see my money at a glance and explore other offers as well. Rates updated competitively and are market leading from my perspective. Reviewed on: 4th April 2023

Simple online savings account with great interest rate

Saving with Zopa is very easy as you can manage your money with the app which is simple to use. They also offer good interest rates, especially for long term saving with boosted pots. Reviewed on: 4th April 2023

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