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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Simpe & easy banking

Just no problems & easy to understand all relevant conditions that are involved with the bank Reviewed on: 4th April 2023

Great product

Good interest rate. Allows to split into different pots. Ability to have a part fixed pot where you request to take money out for a better interest rate. Does exactly what I need. App is easy to use. Reviewed on: 4th April 2023

Good rates and easy set up

Easy to set up an account, good rates for the current circumstances, I like the boost pots feature. Reviewed on: 4th April 2023

Modern with the highest rates

Love Zopa. Clear easy to use App and better rates than old fashioned inflexible banks. Highly reccomend Reviewed on: 4th April 2023

Great app and easy to use

One of the quickest to pass on interest rate rises. Great app, very easy to use and quick to add/remove money. Reviewed on: 4th April 2023

As it should be.

Acceptable returns, Excellent App, Easy to use. Fuss free, & no messing about. Reviewed on: 4th April 2023

No effort required

Love that this is simple and straightforward. I like the simplicity of savings pots and that other services are there if I want them. So easy to use! Reviewed on: 4th April 2023

Great Savings Interest Rates!

Very intuitive and easy to use app for savings and the best interest rates. Reviewed on: 4th April 2023

Easy, no hassle online banking

Have a smart saver savings account with Zopa and find it super easy to use . I'm not great with online stuff and was a little hesitant initially to open an account with them but my fears have gone. Communication with them and access to account is straightforward. I get monthly interest payed in to my account and rates are competitive. A nice little cash boost each month. Reviewed on: 4th April 2023

Easy to use

Easy to use, transparent, top interest rate. Reviewed on: 4th April 2023

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