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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Excellent easy and great rate

5
I have a few online savings accounts with ZOPA …, and there APP is very easy to use and navigate, And as mentioned there Interest Rates are one of the best, Reviewed on: 3rd April 2023

Great flexible savings

5
Zopa have been great. Easy registration and good savings rates. Reviewed on: 3rd April 2023

User friendly savings

5
I found investing with Zopa so easy and have no issues with using the App, really happy with the whole experience. Reviewed on: 3rd April 2023

Good savings

5
App easy to use, good interest rates, just very simple Reviewed on: 3rd April 2023

SMART saving

5
It's good to have finally found a savings account provided by someone, where you get everything up front and throughout that you need. I set up the smart saver with ZOPA knowing that there was a set interest rate, and was able to pick from there smart savers that suited what I needed at the time. But also allows you to open a new smart saver with higher interest rates later on if I wished. Also got an email after setting this up and the better rates to help me on the other savers. Nice to finally see someone honest about their saver accounts. Reviewed on: 3rd April 2023

Excellent efficient & easy company to deal with

5
Zopa just does it right. Nothing more needs to be said. Reviewed on: 3rd April 2023

top saving rates

5
Excellent service and banking APP Reviewed on: 3rd April 2023

Great

4
Great app, nice interface, everything is very straightforward and I like that you can have multiple savings pots that can have a different rate depending on accessibility timeframe. I have given 4 out of 5 just because I have seen some other banks offering a higher access savings account interest rates and also sometimes It has taken quite a long time for the withdrawn money to get processed. But never had any problems or having to chase it up, just having patience. Reviewed on: 3rd April 2023

Easy

5
Simple to operate. Competitive interest rates. Reviewed on: 3rd April 2023

Zopa

5
Easy to use, good service, love the idea of tiered interest rates. Reviewed on: 3rd April 2023

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