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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Flexible and easy to use savings account.

5
An excellent account, easy to use and Zopa pass on increases after changes to the Bank of England base rate quickly. The different pots mean you can scaffold your savings and offer flexibility above a fixed term account. I have recommended Zopa to lots of friends and family. Reviewed on: 3rd April 2023

Easy and simple

5
Very simple to set up and move money into account Reviewed on: 3rd April 2023

So simple

5
Brilliant product and service. Quick, reliable and user friendly. It’s transformed the way I manage my finances. Reviewed on: 3rd April 2023

Easy to use, good interest rate

5
Opened the Zopa Smart Saver once I'd paid off my Zopa personal loan. Customer Service always really helpful and friendly, app and online sites very easy to use. Love the 'pots' in the smart saver, enabling to earn more on some sums. Great provider. Reviewed on: 3rd April 2023

Great app

5
Easy to use, great that the rate regularly goes up. Competitive. Reviewed on: 3rd April 2023

Great app and good rate

5
I love Zopa. The app is very intuitive and ways to use. It is so easy to create savings pots and move money between them. The interest rates seem very competitive as well. Reviewed on: 3rd April 2023

For the modern world

5
Modern product that helps savers get the best rates and spread it over several pots for easy management. Nice and easy transfer from current account to savings. Sets the standard for others to live up to. Reviewed on: 3rd April 2023

Interest rate

5
This bank has a great interest rate which is better than the rest. Reviewed on: 3rd April 2023

words very well

5
the app is very stable, works well, the rates update quicker than most Reviewed on: 3rd April 2023

Excellent flexibility

5
Flexible savings giving excellent interest rates for differing access accounts. Easy to use on the app. I would highly recommend. Reviewed on: 3rd April 2023

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