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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7469 reviews)

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4.94

Based on 7,469 reviews, last reviewed 18th Jan 2026

28100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I had a great service since I became zopa’s customer... I had a great service since I became zopa’s customers a few years ago, can’t fault it Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7469)

Review of the Zopa, Smart Saver:

Zopa has an excellent user friendly and fun online i...

Zopa has an excellent user friendly and fun online interface, with a great choice of savings accounts, with great rates of interest, called 'Booster pots.' I love the range of savings to choose, from easy access to longer term fixed savings, from 7, 31 and 95 days notice to withdraw. This is so helpful to have, together with naming each savings 'pot), for example ' Rainy day.' They give a count down on how many days remaining until you can withdraw the money. They offered me a regular saver for 12 months with a bonus interest! The access ISA has a booster interest too. I also find the total interest earned report from the start of your savings, with monthly updates and activity of interest on each savings pot. Reviewed on: 17th April 2025

Easy to use app and great service.

Easy to use app and great service. Reviewed on: 15th January 2026

Helped me out with a car loan, excellent customer se...

Helped me out with a car loan, excellent customer service and easy to apply Reviewed on: 15th January 2026

Easy to use and great to build credit score and easy...

Easy to use and great to build credit score and easy to stay on top of payments Reviewed on: 15th January 2026

Easy and smart way to manage your money.

Easy and smart way to manage your money. Relax no hassle. They give you comfortable area for life. More time for family. Reviewed on: 15th January 2026

Easy to set yp

The Smart Saver was easy to set up initially and it is easy to create different pots too to keep money for different things separate Reviewed on: 15th January 2026

Zopa loan

Have a credit card and loan. Easy to apply and reasonable rates Reviewed on: 15th January 2026

All round excellent.

All round excellent. App is great, rates are good and customer service excellent Reviewed on: 15th January 2026

Perfect online saving app,easy to use.

Perfect online saving app,easy to use. Reviewed on: 15th January 2026

Efficient in finance management

Efficient in finance management and smart app Reviewed on: 15th January 2026

helpful and courtesy

i have had nothing but helpful and courtesy from customer services when i have had to contact them Reviewed on: 15th January 2026

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