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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7456 reviews)

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4.94

Based on 7,456 reviews, last reviewed 16th Jan 2026

26800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Using the app is so simple Everything is just simple - adding to or withdrawing from accounts etc. Excellent communications keeping me updated. Reviewed on: 16th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7456)

Review of the Zopa, Smart Saver:

User-friendly savings account

I really like this account, great ability to split the savings between different purposes quickly. The only criticism is that it doesn't follow Bank of England rate so it's about 0.20 below what I can get elsewhere so will be considering moving at least some of my money. Reviewed on: 20th February 2023

10 out of 10

Nothing but a possitive review. 10 out of 10 Reviewed on: 15th January 2026

They are best customer service and also their staff...

They are best customer service and also their staff are so good is resolving your problem Reviewed on: 15th January 2026

Zopa are an amazing bank always there to listen and...

Zopa are an amazing bank always there to listen and help Reviewed on: 15th January 2026

Zopa is simple to access and quick.

Zopa is simple to access and quick. The interest rates are also very competitive. Reviewed on: 15th January 2026

Excellent, please maintain the high standard of your...

Excellent, please maintain the high standard of your work. Reviewed on: 15th January 2026

Always had great service from this company

Always had great service from this company Reviewed on: 15th January 2026

App is so easy to use.

App is so easy to use. Everything set out clearly Reviewed on: 15th January 2026

Very good

Very good and easy to get all the information you need Reviewed on: 15th January 2026

The app is just so easy to navigate, you can see you...

The app is just so easy to navigate, you can see your balance easily Reviewed on: 15th January 2026

Zopa savings

I was with Zopa when they were pier lenders. Now my savings are there. They are brilliant. Reviewed on: 15th January 2026

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