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Zopa: Smart Saver reviews

4.93
Based on 8,145 reviews, last reviewed 20th Apr 2026
101% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Zopa all the way! Zopa has competitive interest rates and the platform is really easy to use. Reviewed on: 20th April 2026
Carys Wynn-Green's avatar
Carys Wynn-Green

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8145)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Great App

5
Excellent interface, interest rates and speed of doing stuff. Reviewed on: 26th February 2023

Top Company

5
Great savings account, easy to operate even for a 65 year old. Reviewed on: 26th February 2023

Innovative Savings Options

4
Having linked savings pots makes short and long term savings quick and simple. East to access and manage via the app. Reviewed on: 26th February 2023

Making saving simple

5
Accounts are very easy to setup and the app is well developed for a great user experience. The 7 and 31 day notice periods for the smart saver are particularly flexible features. Reviewed on: 26th February 2023

Quick and easy

5
I tried a few savings accounts but for some reason they made the process really difficult, when I used Zopa it was so quick and easy to transfer money across and the fact there isn’t withdrawal charges and penalties makes it very appealing. Mentioned this to many people already, great little saver account Reviewed on: 26th February 2023

Good interest rates, easy to use

4
I set up a Zopa Smart Saver account as it gave the best interest rates at the time. Setting up an account was very easy. I have found navigating their app user friendly and like being able to allocate money to different pots with varying interested rates dependant on how long I might need to wait to draw the money out. Overall very impressed from my experience so far. Reviewed on: 26th February 2023

Good service!

4
Easy to use, good personal finance features, good interest rates Reviewed on: 25th February 2023

Outstanding and Easy Features

4
I was referred to Zopa by a friend who had started saving them some years ago. I found signing up super easy, online customer service is efficient and friendly. Reviewed on: 25th February 2023

Intuitive savings app

5
Great rates, easy to move money between pots and perfectly manage my savings. I love being able to lock money away and earn better interest Reviewed on: 24th February 2023

SImple to use

5
Great interest rate and very easy to manage through app Reviewed on: 24th February 2023

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