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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Good service!

Easy to use, good personal finance features, good interest rates Reviewed on: 25th February 2023

Outstanding and Easy Features

I was referred to Zopa by a friend who had started saving them some years ago. I found signing up super easy, online customer service is efficient and friendly. Reviewed on: 25th February 2023

Intuitive savings app

Great rates, easy to move money between pots and perfectly manage my savings. I love being able to lock money away and earn better interest Reviewed on: 24th February 2023

SImple to use

Great interest rate and very easy to manage through app Reviewed on: 24th February 2023

Absolutely Terrible

Started out good but then first payment was rejected as was not from a verified bank account they know. This is stupid you should be able to pay from any account regards to if it’s been verified. Closed straightaway I think I’ll stick to a traditional account that is normal!! Reviewed on: 24th February 2023

Brilliant and easy

Using the card and savings is easy, always kept up to date, app is super easy to use and never had a problem. Reviewed on: 24th February 2023

Very easy and helpful

Zopa give great savings rates, provide the ability to lock away your savings if you’re like me and tend to dip into them which really helps keep them in! You can also have different pots which is super useful when you’re budgeting for different things. Easy to use app and bank transfers. Reviewed on: 24th February 2023

Fantastic savings account

Easy to use, great to save money, plenty of options with multiple accounts Reviewed on: 24th February 2023

Excellent

Very good service absolutely amazing staff and understanding reliability would recommend Reviewed on: 23rd February 2023

Easy to use and simple set up

I find Zopa's online banking very easy to use and like that the statement can be accessed and downloaded simply and is updated instantly. Upon contacting Zopa I have received quick replies to my query and was resolved efficiently. The process to set up the account was straightforward and was completed quickly. Reviewed on: 23rd February 2023

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