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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Great interest rates

The smart saver allows you to control how much interest you earn on your money, even better, the base interest rate is still significantly higher than most high street banks. The app is super easy to use and move money to and from, I would recommend to anyone looking to finally get some interest back on their savings Reviewed on: 20th February 2023

Quick mobile experience

Great rates and a great product offerings Reviewed on: 20th February 2023

Perfect Customer Service

The could not be more experienced, knowledgeable and helpful Reviewed on: 20th February 2023

Great Stuff

I love the flexibility of this product. Reviewed on: 20th February 2023

Brilliant, easy, great interest rates!

Easy to set up banking with an easy to use dedicated App. Reviewed on: 20th February 2023

Great rates, great app

Not only does Zopa offer great interest rates compared with alternative savings products - rates are regularly updated in line with changes in the Bank of England base rate. There is a good choice of accounts with different returns depending on how much notice you are willing to give before making a withdrawal. The app is one of the best that I have ever used - uncluttered and extremely user-friendly. Why would anyone put their savings anywhere else? Reviewed on: 20th February 2023

Simple to use...

Simple to open & service the account. Interest rates are good, but check regularly as other providers can be better. Reviewed on: 20th February 2023

Easy to use and a good interest rate

Easy to use and I like that you can split your savings into different pots for different goals. Reviewed on: 20th February 2023

Simplicity itself

So easy to organise your savings and great interest rates. Reviewed on: 20th February 2023

Easy to use. Great rates

Zoom is really great to use as a savings account. You can split your money into different savings pots with a variety of interest rates, really helpful for me as a self employed person who likes to put away money each month due big annual expenses such as insurance & tax. Reviewed on: 20th February 2023

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