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Zopa: Smart Saver reviews

4.93
Based on 8,145 reviews, last reviewed 20th Apr 2026
101% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Zopa all the way! Zopa has competitive interest rates and the platform is really easy to use. Reviewed on: 20th April 2026
Carys Wynn-Green's avatar
Carys Wynn-Green

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8145)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Very Impressed

5
I’m new to Zopa but have recommended them to all my friends - Thankyou for helping me get my finances back on track with your easy Access and understand pain free banking Reviewed on: 20th February 2023

Great bank

5
Easy app to use - user friendly and great products Reviewed on: 20th February 2023

They pass on interest rate to savers not like other companies. Also easy to use and access.

5
Easy to use. Great company would highly recommend Reviewed on: 20th February 2023

Easy to use & competitive rates

4
Good rate of interest; covered by government savings protection scheme; no limit or penalty on withdrawals. Easy to use App. Reviewed on: 20th February 2023

Good rates, straightforward setup

4
Onboarding was straightforward - almost too easy. Savings rates are good. I like the way you can divide your savings into pots and get a better rate for reduced access on a particular pot without changing the whole account. Reviewed on: 20th February 2023

Excellent experience so far.

5
Very pleased with everything so far after recently opening several accounts, cannot believe how easy the online accounts are to administer Reviewed on: 20th February 2023

Great rates & easy to use

5
Zopa is a great complimentary service with great market leading rates. It allows you to transfer money from between your main bank and various ‘pots’ that you create with different rates/notice periods. A great way to control your savings. Reviewed on: 20th February 2023

First impression

4
Only recently opened my account but first impressions are great. Easy to set up, help is offered and easy to access if needed. I contacted to check few security details and was answered promptly by friendly person and questions answered. Reviewed on: 20th February 2023

Easy setup and great rates

5
Really easy to set up, excellent app and great savings rates. Reviewed on: 20th February 2023

Zopa is great!

5
It's been so easy to set up and use Zopa with the added bonus of making a good return on my money! Would highly recommend! Reviewed on: 20th February 2023

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