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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7481 reviews)

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4.94

Based on 7,481 reviews, last reviewed 21st Jan 2026

29300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service would recommend to family and frie... Excellent service would recommend to family and friends Reviewed on: 21st January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7481)

Review of the Zopa, Smart Saver:

Not always passing on rate rises to their savers

Profiteering from rate rises by the BoE not passing any on to its investors/savers Reviewed on: 20th February 2023

Great service and ease of use.

Great service and ease of use. customer service have been excellent, very informative and helpful. Reviewed on: 15th January 2026

No fuss loan, really competitive interest rate and N...

No fuss loan, really competitive interest rate and No nonsense application. Straight forward, money in the bank the same day. Reviewed on: 15th January 2026

Easy to use app and great service.

Easy to use app and great service. Reviewed on: 15th January 2026

Helped me out with a car loan, excellent customer se...

Helped me out with a car loan, excellent customer service and easy to apply Reviewed on: 15th January 2026

Easy to use and great to build credit score and easy...

Easy to use and great to build credit score and easy to stay on top of payments Reviewed on: 15th January 2026

Easy and smart way to manage your money.

Easy and smart way to manage your money. Relax no hassle. They give you comfortable area for life. More time for family. Reviewed on: 15th January 2026

Easy to set yp

The Smart Saver was easy to set up initially and it is easy to create different pots too to keep money for different things separate Reviewed on: 15th January 2026

Zopa loan

Have a credit card and loan. Easy to apply and reasonable rates Reviewed on: 15th January 2026

All round excellent.

All round excellent. App is great, rates are good and customer service excellent Reviewed on: 15th January 2026

Perfect online saving app,easy to use.

Perfect online saving app,easy to use. Reviewed on: 15th January 2026

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