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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7485 reviews)

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4.94

Based on 7,485 reviews, last reviewed 22nd Jan 2026

29700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great overall, very app friendly/focused. Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7485)

Review of the Zopa, Smart Saver:

Innovative Savings

Excellent savings app with cutting egde savings rates Reviewed on: 26th March 2023

Very good service good service and

Very good service good service and Reviewed on: 15th January 2026

Amazing products, amazing prices, brilliant app.

Amazing products, amazing prices, brilliant app. In 5 plus years I’ve not had one bad incident with Zopa, which is remarkable when compared to similar companies. Applications are simple, stress free and come with zero judgement. I wouldn’t hesitate to refer them to friends, family and strangers. Reviewed on: 15th January 2026

so easy to use the app, staff always friendly

so easy to use the app, staff always friendly Reviewed on: 15th January 2026

Great card

Easy to use app and easy to understand billing Reviewed on: 15th January 2026

Great service and ease of use.

Great service and ease of use. customer service have been excellent, very informative and helpful. Reviewed on: 15th January 2026

No fuss loan, really competitive interest rate and N...

No fuss loan, really competitive interest rate and No nonsense application. Straight forward, money in the bank the same day. Reviewed on: 15th January 2026

Easy to use app and great service.

Easy to use app and great service. Reviewed on: 15th January 2026

Helped me out with a car loan, excellent customer se...

Helped me out with a car loan, excellent customer service and easy to apply Reviewed on: 15th January 2026

Easy to use and great to build credit score and easy...

Easy to use and great to build credit score and easy to stay on top of payments Reviewed on: 15th January 2026

Easy and smart way to manage your money.

Easy and smart way to manage your money. Relax no hassle. They give you comfortable area for life. More time for family. Reviewed on: 15th January 2026

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