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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Great savings account

Very easy to add and withdraw money and see an up to date value/transaction history. I also like the feature of being able to organise money into pots, very helpful when saving for different things! I have some money in the smart saver and some in a notice account with a higher interest rate which works perfectly for me. I haven’t had to speak to customer service at all as everything has run very smoothly! Reviewed on: 20th February 2023

Good product

Zopa are quick at updating their rates to reflect the latest BoE interest rate increases. It also offers different tranches of saving options depending on how quick you would need to withdraw your money. Reviewed on: 20th February 2023

Great app and account

Great and slick app with great rates that are responsive to the market Reviewed on: 20th February 2023

Great!

Easy to use, good rates, have already recommended to family and friends. Reviewed on: 20th February 2023

Highly Reccomend

Great product, so simple to set up savings account, with really good interest. Really useful to have separate pots to help with savings goals! Reviewed on: 20th February 2023

So easy to save

Transferring money into savings is easy Reviewed on: 20th February 2023

A great App Savings Account

Really easy to set up , great rates & booster pots if you lock your savings away for a while! Have recommended to friends. Reviewed on: 20th February 2023

Difficult Information Access

I initially liked this App until trying to retrieve my account and other investment information. As there is no HOME page to access the options on the site it becomes difficult to quickly find what you want. I will give a higher score when Zopa improves the site. Reviewed on: 20th February 2023

Efficient and straightforward

Easy to install and use app. Transfers made quickly, together with confirmation of transactions. Reviewed on: 20th February 2023

Great

Very easy to use and allows you to be flexible with your money Reviewed on: 20th February 2023

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