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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8146 reviews)

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4.93

Based on 8,146 reviews, last reviewed 7th May 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8146)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Change for the better

Moved my savings from Lloyds and never looked back, app is so easy to use and best of all I'm actually earning interest each month! Reviewed on: 13th February 2023

Clear, concise banking.

Love saving with this bank. The 31 day 'savings pot' pays a top rate in interest and gives you the opportunity of not locking away cash for lengthy periods. Reviewed on: 13th February 2023

Easy app to use & manage

An easy app to use and understand for your different cash pots Reviewed on: 10th February 2023

Great customer service

Staff are always friendly and helpful. I’ve had nothing but great customer service whenever I’ve needed help. No issues with my account and would recommend. Reviewed on: 10th February 2023

Good

Great app good rate saver easy to access Reviewed on: 9th February 2023

Easy to use product

Zopa’s Smart Saver is easy to use, with the ability to move savings between different money pots. Competitive interest rates, too. Reviewed on: 8th February 2023

The best way to save!

Zopa have a unique way to help people save money. Boosted pots are perfect for people who struggle to keep money from sneaking its way out of savings (I am one of these people). The app is enjoyable to navigate and creates an overall pleasant experience. Reviewed on: 8th February 2023

Easy to use

Good interest rates and very flexible with withdrawals. The app is well designed and has several options to give you a hands on approach to your savings. You can lock all your money away, only some of it, or keep it accessible via the "pot" system. It's a good idea that functions well and makes for a nice customer experience. Reviewed on: 8th February 2023

Top savings

Great I can pick a pot with higher interest if I don’t need immediate access Reviewed on: 8th February 2023

Savvy Savings!

We love how there are different pots with different interest rates within your savings accounts, genius! The app is so easy to use, we’ve signed both our 18 year old sons up to it too. We’ve all become savvy savers! Reviewed on: 6th February 2023

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