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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8146 reviews)

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4.93

Based on 8,146 reviews, last reviewed 7th May 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8146)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Great Company with easy to use app

Have used Zopa for loans and savings now for the last few years and always felt safe and assured my money is ok. All information on your account and options is always available and easy to use and find. Reviewed on: 13th January 2023

Easy, flexible and convenient

The modern way of saving. No more cash in little envelopes stuck in the bottom your draw. A safe, up to date way of dividing your savings without having multiple bank accounts, all controlled by one app. How does my savings grow? Like houseplants, in pots! Reviewed on: 13th January 2023

Easy access great interest rate

The Zopa app is extremely user friendly. It was quick and easy to register and open a Smart Saver, and benefit from the good interest rate offered. Reviewed on: 13th January 2023

Spot on

Pass on interest rate rises to savers....unlike big banks Reviewed on: 13th January 2023

Smart Saving

First time ever I’m now in control of my saving. Reviewed on: 13th January 2023

Saving made easy

Moving money to my savings account is so easy and watching my monthly interest arrive and boost my savings is great. Reviewed on: 12th January 2023

Easy to set up and competitive rates

I am very pleased with my zopa account which was very easy to set up and offers competitive rates. Reviewed on: 12th January 2023

Competitive rates and user friendly

It is very easy to both join and use Zopa. It is all on an app on my phone and I find it stress free and very clear to use and understand Reviewed on: 12th January 2023

Disappointed

Very pleased with the account to begin with but then a payment went into the wrong pot through no fault of my own. Zopa refused to move the money to the correct pot. Reviewed on: 12th January 2023

Amazingly effective

Really well designed app, great user experience and competitive interest rates. The ability to boost pots for notice is brilliant. Reviewed on: 12th January 2023

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