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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great customer service!

Very pleased with zopa has had a positive effect on my credit score.And I like the savings and other things they offer Reviewed on: 15th January 2026

Great experience App works very well simple to insta...

Great experience App works very well simple to install and start saving thank you all at Zopa Reviewed on: 15th January 2026

Favourite bank.

Compared to my high street bank Zopa excels in providing good service, easy online navigation of website and excellent interest rates on savings Reviewed on: 15th January 2026

Banking made easy.

Banking made easy. No hassle, no long cues just simple banking. Reviewed on: 15th January 2026

Good service and communication no issues with this c...

Good service and communication no issues with this company Reviewed on: 15th January 2026

Great place to spend and save

A perfect way to save and easy way to spend Reviewed on: 15th January 2026

Good customer contact and very pleasant staff.

Good customer contact and very pleasant staff. Reviewed on: 15th January 2026

Great saving plan and easy to use app

Great saving plan and easy to use app Reviewed on: 15th January 2026

EXCELLENT!

EXCELLENT!! Provide a great deal of support to manage finances and encouragement to get back on track Reviewed on: 15th January 2026

Just a no fuss service.

Just a no fuss service.you don't actually have a human connection Reviewed on: 15th January 2026

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