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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1308 reviews)

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3.66

Based on 1,308 reviews, last reviewed 6th Sep 2025

56% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

44%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible interest rates. Terrible interest rates. Cumbersome getting tax info Reviewed on: 6th September 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1308)

Their Service was wonderful

Great institution with a great Customer Service Experience. Their way of doing things is nice and refreshing. Keep it simple and have some patience. They are a great Bank with several things to offer. If you're looking for a no hassle banking experience. I'd highly recommend this. Reviewed on: 14th April 2015

I had a bad experience with two branches.

I felt like the bank employee's at two different branches were rude and never tried to help me. I was always charged fee's that I didn't know why I was being charged and they didn't want to explain nor help me with my issues. Reviewed on: 14th April 2015

They have the best customer service

I am completely satisfied with their service as they go above and beyond to help customers. I have never had a problem each time I have contacted them and their customer service is awesome. Reviewed on: 14th April 2015

The best experience I have ever had with a bank

I opened my account in January of this year and these people are so friendly and accomodatine. They give the best services of any bank i have ever experienced and continue to amaze me in every single way. I wouldn't consider going anywhere else for all of my banking services no matter what the offer might be and that is all i have to say about that. Reviewed on: 14th April 2015

Their Service was Excellent and i they always answered my questions.

Their Service was wonderful and when i had questions they always answered them and i was never left to figure out what i was supposed to do. They are a great company with several things to offer. Reviewed on: 14th April 2015

customer friendly

I really like HSBC bank as I never had any major issues and its very customer friendly too. Reviewed on: 14th April 2015

Excellent Banking

Great service for checking and saving customers Reviewed on: 14th April 2015

Amazing, and smooth, so enjoyable.

HSBC makes banking fun and easy. No more painstaking and feeling of pulling teeth anytime you have to do banking. Highly recommend this institution and would recommend it to each and every one of my friends and family members. They want to make you happy and the experience smooth and hassle free, the way it should be. They aren't only concerned with making money off of you. Reviewed on: 14th April 2015

Service is excellence.

HSBC is very good bank. Customer service is very good towards the customers. They very helpful. I would like to recommend to join HSBC banking. Reviewed on: 13th April 2015

Solid institution.

Solid institution with a great customer service experience. Their way of doing things is nice and refreshing. Keep it simple and have some patience. Not many bells and whistles but if you're looking for a no hassle banking experience I'd highly recommend this. Reviewed on: 13th April 2015

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