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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

90% decrease in 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Helpful insurance company

Great insurance company, easy to speak to a real human, very understanding staff, good deals. No problems with payout Reviewed on: 22nd August 2023

Very good customer service, have everything in one p...

Very good customer service, have everything in one place with the multi car insurance deal. Great company! Reviewed on: 23rd August 2024

Good customer service, always there to help.

Good customer service, always there to help. Reviewed on: 23rd August 2024

Reasonable Insurance Company

Not had many issues aside from their app/website not working when I wanted to change my address but customer support was helpful Reviewed on: 23rd August 2024

After being insured by Admirdl for 5 years the price...

After being insured by Admirdl for 5 years the price doubled at renewal and when I called to discuss customer service was terrible! Reviewed on: 23rd August 2024

The service is good and the online portal is easy to...

The service is good and the online portal is easy to use in most circumstances. I made a claim last year and it took them 7 months to decide to write the vehicle off due to difficulty sourcing parts so that was a little disappointing. But everyone I spoke with was helpful and they called back when they said they would. Reviewed on: 23rd August 2024

Admiral excels

Very helpful and competitive price’s excellent claim handling service too Reviewed on: 23rd August 2024

Great customer service

They always have friendly people when you ring through to customer services. They have always tried to help reduce my monthly payments where possible when I renew. Reviewed on: 23rd August 2024

Easy to use website but loyalty not rewarded

My car insurance almost doubled this year, despite having 10 years no claims bonus and being with them over a number of years, so how is this company rewarding careful drivers and loyal customers? On the positive side, you can speak to a real human and their website is easy to use. Reviewed on: 23rd August 2024

Admiral are very expensive and will do anything to n...

Admiral are very expensive and will do anything to not pay out. They will also use expensive companies to fix your car which other insurance companies then won’t pay out for. Reviewed on: 23rd August 2024

So expensive, even with crazy excess charges.

So expensive, even with crazy excess charges. No claims but monthly payment doubled at renewal even with the highest voluntary contribution. Disappointing. Reviewed on: 23rd August 2024

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