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Admiral: Home insurance reviews

4.73
Based on 11,775 reviews, last reviewed 11th Jun 2026
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026
Gary L's avatar
Gary L

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026
Anne J's avatar
Anne J

About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11775)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

5
I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Multi home insurance

5
I have home insurance for 3 properties and don’t have to worry about anything Reviewed on: 5th September 2025

Easy to use website and access account, policy docum...

5
Easy to use website and access account, policy documents Reviewed on: 5th September 2025

Subsidence worry

4
Had a problem which I thought could be subsidence. After a few phone calls Admiral assured me that it wasn't. Asked for photos of house and phoned back when they promised. Reviewed on: 5th September 2025

Seamless transition from previous insurer

5
We entered a point when previous insurer had been taken over by Admiral. Transition was seamlessly handled by customer advisors by phone and email. Alerts, progress, completion. Reviewed on: 5th September 2025

Huge increase in premium despite no claims

1
The last renewal was quoted with a huge (over 30%) increase in premium despite still not having made a claim - ever. Trying to get answers as to why didn't get any response. Trying to remove expensive e-bikes from the policy proved fruitless. Admiral just wouldn't or couldn't remove them Reviewed on: 5th September 2025

Cheap and a good service.

5
Cheap and a good service. Only slight negative is their home emergency cover which wasn't as comprehensive as I'd thought. Reviewed on: 5th September 2025

Long term customer across multiple homes.

5
Long term customer across multiple homes. Always an easy experience Reviewed on: 5th September 2025

Excellent renewal prices every year.

5
Excellent renewal prices every year. Reviewed on: 4th September 2025

Fantastic service and value.

5
Fantastic service and value. Would reccomend to others. Reviewed on: 27th August 2025

The cancellation fees almost match the full price of...

1
The cancellation fees almost match the full price of policy...read the small print and avoid this company Reviewed on: 18th August 2025

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