Write a review

Go to business site

Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.72 (11774 reviews)

View other Admiral products

4.72

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

Visit provider site Read all reviews Write a review

About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Review Admiral: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Admiral Home insurance reviews (11774)

Poor communication, waste of time

Tried to claim through my accidental damage cover for a broken shower screen and hole in the bath. Was told the claim would be treated as an emergency. Sent photos of the damage as requested and was told the details would be sent over to a company called Plastic Surgeons to handle the repair. After no contact from Plastic Surgeons I contacted them only to be asked for the photographs which had not been sent on by Admiral. Eventually Plastic Surgeons advised they could repair the bath but not until the shower screen was fixed. Admiral had given the impression they would be handling the entire repair. Got back in touch with Admiral who advised they would look for someone to repair the screen. After no contact I called today only to be told I should just get my own quotes and send them over which I could have done a week ago but was never asked to do. So now I have to get quotes which could not even be accepted by Admiral and then wait god knows how long to have the screen repaired, then wait however long for the Plastic Surgeon company to fix the bath. Communication has been terrible from the start and am still stuck with a damaged bathroom (the only one in the house) despite paying for gold level cover and being an Admiral customer for two years. Will be moving my policy from Admiral at the earliest opportunity, absolute joke. Reviewed on: 23rd October 2023

Brilliant

Sorted me out by putting me on the car policy I got disconnected on both so win win now son is on the multi policy Reviewed on: 13th October 2023

Helpful

We had to make a claim for our boiler and everyone at Admiral were so helpful in directing us through the process Reviewed on: 13th October 2023

Home Insurance

The variety of cover offered is second to none and the price was affordable. The online account is easy to navigate all in all excellent. Reviewed on: 5th October 2023

thieving muppets

Give me a silly renewal quote for my insurance so I decided to renew with someone else. Trying to charge me for not renewing with them and have sent it to a debt collector Ardent Reviewed on: 25th September 2023

Excellent quote for a great policy

I haven't had to contact Admiral so this review is solely about my quote and buying my policy. Buying the policy was very easy and their quote was the cheapest for the cover I needed. Reviewed on: 21st September 2023

Outstanding multi cover

I was initially only a car insurance policy holder. The cover was spot on for my needs and the customer service I received made me feel valued as an Admiral customer. It was therefore a no-brainer that I would add on home insurance as well for the building and contents. We are happy, satisfied customers. Reviewed on: 12th September 2023

The worst service possible.

Do not use this company if you value your sanity! Nice enough when trying to arrange a policy but pitiful when it comes to making a claim. Had a drainage complaint ongoing for 14 weeks. They sent people round to remove 90% of floorboards in the affected room and we’ve had to live with them like that for a month. Balancing on bits of chipboard to access the room. Complained to Admiral repeatedly but they’ve done nothing to resolve it. Reviewed on: 11th September 2023

Simple to set up

Very happy as my policy was very competitive in price, covered everything I needed and was so simple to set up online Reviewed on: 7th September 2023

Friendly and informative

Really friendly service, and helped me list valuable items and advised how to value home contents. Reviewed on: 4th September 2023

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from John Lewis 2.13 from 77 reviews
Home Insurance
from Post Office 2.32 from 55 reviews
Home Insurance
from Intact Insurance (formerly RSA) 3.36 from 6 reviews

Want to see more from Admiral?

Personal Loan
from Admiral 4.68 from 1396 reviews
Car insurance
from Admiral 4.61 from 22432 reviews
Van Insurance
from Admiral 4.50 from 145 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub