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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.72 (11774 reviews)

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4.72

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11774)

ladmiral have casino but they say no

Admiral say one thing Davies group they send woman to your home done show who they are dress like going shopping not as professional as about things that you already reported ornaments and laptop I pad they don't look very poor Reviewed on: 25th January 2024

There was a storm many properties including ours we...

There was a storm many properties including ours were damaged by the storm, the roof in our case so we contacted admiral house insurance, we got a reply a few days later saying there was no storm and wind had to be over 55mph to make a claim and that the file was now closed . THANKS ADMIRAL . Reviewed on: 10th January 2024

Fraudulent insurance provider

We had home insurance policy with Admiral since 2022. They automatically increased the price of our policy by 60% (!) a year later without getting our consent. They only sent an email to inform us of the policy renewal and we found out the new price increase when seeing our bank statement a few months later. Their agent could not give a single good reason to the 60% price increase. This is insane! How could any insurance provider justify this hefty price increase on the same items being covered? Now to cancel the policy, they want to charge us an extra £80. Reviewed on: 5th January 2024

ADMIRAL ARE PIRATES

They automatically renewed my home insurance, when I told them I did not want the product. Then I did not pay the account and then with no notice they handed my account over to debt collectors. DISGRACEFULL I WILL NOW GET THE OMBUDSMAN INVOLVED Reviewed on: 4th January 2024

Emergency home cover, what a joke!

Our boiler started leaking a week ago. Finally got someone out for emergency cover after about 8 hours. They managed to stop the leak & said they would authorise the work with Admiral. 5 phone calls later and still awaiting authorisation. Meanwhile, we are left with intermittent heating and hot water on some of the coldest days. Shocking service, we won't be renewing any insurance with Admiral again. Reviewed on: 10th December 2023

worst company I have ever dealt with, ignore this warning at your peril

Admiral are a bad choice Admiral are a bad, hostile company, masters of sharp practice. cannot be trusted one bit. You are inviting trouble if you use them. We had an important house cover policy, the card used for automatic renewals expired while we were on a months holiday. they sent a letter instead of an e mail which, obviously we could not see. When we got back, we found the policy had been cancelled and we were charged £50 ''administration'' fee, which they have put into the hands of a debt collection company, who are now harassing us. we made an attempt to pay to restart the policy, and were told they had cancelled it. We attempted to obtain a new policy from them, were connected to a foreign operator who could not be understood, after spending an hour on the phone, we were cut off and did not bother to call us back. Not the actions of a decent or responsible company. Reviewed on: 8th December 2023

Home insurance

I wouldn't recommend this insurer, will try their best to refuse or decline your claim Reviewed on: 20th November 2023

Payment of a claim

So i finally had my claim upheld about the incorrect offer that Admiral had made my wife about her lost earrings and they agreed to pay the legally correct amount plus compensation. I had a call on Friday 3rd Nov to say that i would receive my money within 5 working days. Guess what, i didn't and still haven't, tues 14th Nov. Tons of the usual apologies, but no resolution, apart from "it's in the system!" ! am not sure whether Admiral are just incompetent throughout or enjoy annoying their customers? Reviewed on: 14th November 2023

Professional competitive cover

Home insurance covering a Grade II listed property. Great cover and customer service to understand policy and ensure correct cover. Reviewed on: 1st November 2023

DISAPPOINTING dont use

My first-ever buildings claim since I had a chip pan fire in 1974...........rain in heavy storms found a way into my well-maintained house roof and soaked a bedroom ceiling. My good builder is due to repair this week whi is a relief as it is bad and mould has already started to affect my eyes -- Admiral cannot give me a date for a surveyor to inspect to progress a claim (or turn me down!) and their best suggestion is a "temporary" repair meanwhile. I offered photos instead to enable work to go ahead while they think about it but not interested. I wont be using them again and it seems to me that building insurance is only needed in case of major disaster and good luck then. Reviewed on: 30th October 2023

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