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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 4.06 (94 reviews)

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3.49

Based on 94 reviews, last reviewed 14th May 2025

300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

62%

16%

Latest highest rating:

4

Great offers on everyday purchases Great offers on everyday purchases Reviewed on: 21st April 2025

Latest lowest rating:

1

! AVOID!!! You have been warned Just freeze your accounts with no notice or reason! They don’t care about you at all ! No one to talk to as all they can say is that it is automated .... Read more Reviewed on: 14th May 2025

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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

American Express American Express Credit Card reviews (94)

Review of the American Express, American Express Credit Card:

Bad contact

I am relatively new to Amex and was about to make my first repayment, only to be told it was late. I had no communication, no call, text or email beforehand. Very poor. Reviewed on: 31st January 2024

great offers

Good customer service along with don't get offers and rewards. I would definately recommend Reviewed on: 6th April 2018

Great benefits

A very useful card with great benefits. It's just a shame more shops aren't able to accept this payment! Reviewed on: 4th April 2018

Great points, great acceptance rate, lovely card

Always great to pay with this to get the points. Lovely card as well. Great customer service, great and easy-to-use mobile app/online banking system. Reviewed on: 11th February 2018

Excellent credit card

Great reward scheme. Always fantastic customer service when I have had to speak to them. Reviewed on: 31st December 2017

Good credit card with added travel insurance

I like their credit card and they also provide me with travel insurance Reviewed on: 26th September 2017

Best credit card

Literally the best credit card I've ever had. Good offers and cashback available Reviewed on: 19th August 2017

Quick decision & great Credit Limit

Quick decision & great Credit Limit, all easy to manage through mobile app and internet banking Reviewed on: 29th June 2017

Got a cash back card

Best credit card ever. Lot of offers along with the cash back. Also mega card limit Reviewed on: 30th May 2017

very affordable

I was very please to be served by American Express Reviewed on: 15th May 2017

Even all around

When i look for a credit card i usually aim at the drawbacks instead of the benefits, so since this card (the blue) has long 0% APR period in case you need some time to pay off a large purchase or transfer a balance. Which is totally great. other than that there is the cashback, an actual benefit, its 6% rate and a $6000 limit makes it really attractive to anyone, really. I must point out that my grocery bill is high and I do drive a few hundred miles every week, keep that in mind if you are considering this card. Reviewed on: 3rd May 2017

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