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American Express: Credit Card reviews

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4.30
Based on 123 reviews, last reviewed 4th Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
25%
See only 3 star reviews
10%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Great choice of cards offering rewards. Great choice of cards offering rewards. Love my Marriott Bonvoy card Reviewed on: 13th June 2025
Lukasz Bohdan's avatar
Lukasz Bohdan

Latest lowest rating:

1

Now that I have made 2 payments in 5 days. Now that I have made 2 payments in 5 days. One of them you stole. You accepted my payment then told me it got returned so I paid it again. 5 days late... Read more Reviewed on: 4th September 2025
J Tufariello's avatar
J Tufariello
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About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (123)

Review of the American Express, Credit Card:

Took out a new credit card

4
I recently took out a Platinum cashback credit card with them and have been pretty pleased with them so far with a couple of provisos. Firstly, it transpires that you don't actually get cashback, instead you get the amount discounted off your anniversary bill - a tad disappointing as I'd hoped for cash in hand. Not a big issue, but I don't recall this being made clear when I signed up! Secondly, acceptance of the card is more limited than others such as Mastercard or Visa - though generally it is small independents that don't accept it. The reason I have been given is that they charge retailers more than other companies. Again not a major issue, but one to be aware of. I have a second credit card so it isn't a big problem. Reviewed on: 27th August 2015
qwiksand's avatar
qwiksand

Good Service

5
Best experience and good on credit limit Reviewed on: 8th July 2022
Arvin's avatar
Arvin

Best credit card

5
Great service , great APR , looks after the customer Reviewed on: 15th September 2021
lee lee's avatar
lee lee

Best Credit Card

5
Priority Pass membership card very good Reviewed on: 15th June 2021
Tony Giovanni Chen's avatar
Tony Giovanni Chen

Good value

4
Good value easy to apply, very straightforward Reviewed on: 18th February 2021
Aaron Gillman's avatar
Aaron Gillman

Great Card with Rewards

5
Love American Express. Love the rewards system. Recommend it everyday. Reviewed on: 18th September 2020
Katy Greenhalgh's avatar
Katy Greenhalgh

Beyond Expectations

5
Superb support in the current crisis for both consumers and businesses an example to others Reviewed on: 11th July 2020
Chirag Patel's avatar
Chirag Patel

Got your back...

5
I always feel protected using my AMEX to pay for things after raising disputes following questionable products/services provided. Full credit on to my statement given whilst they chase the merchant. On top of this, they give 1% cashback on all purchases (5% for the first three months). Get £25 for applying by this link and spend £1 on your new card - http:// amex.co.uk/ refer/ dAVIdPLUkr?XL=MIANS Reviewed on: 7th June 2020
davpay's avatar
davpay

A brand you can trust

5
Excellent customer service combined with cash back incentives makes this a top credit card Reviewed on: 29th May 2020
Hamish Archibald's avatar
Hamish Archibald

Good Service

5
Not had any problems, bonus cashback calculated as advertised. Reviewed on: 27th April 2020
Jackisback's avatar
Jackisback

Cashback great, has been disability friendly so far for me

5
Has been great since opening a year ago, earn cashback on purchases which all helps. Has benefit offers, not many but quite good when they do. It is hard to find these offers though on website. Have recommended card to family members who have opened them too and been happy. Had a few places not accept american express but not many. Pay it off each month in full. Customer service has been good so far, when needed to contact them by email as disability doesnt allow me to phone. Reviewed on: 1st May 2019
justwannahelp's avatar
justwannahelp

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