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American Express: Platinum Cashback Credit Card reviews

4.44
Based on 66 reviews, last reviewed 3rd Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
21%
See only 3 star reviews
5%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great credit card, simple to use, been using for 17y... Great credit card, simple to use, been using for 17yrs, great value, would be even better if more retailers accepted it. Reviewed on: 3rd March 2025
Mark's avatar
Mark

Latest lowest rating:

1

Abysmal service I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute withou... Read more Reviewed on: 28th January 2024
DeDee's avatar
DeDee

About this product

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

American Express Platinum Cashback Credit Card reviews (66)

Review of the American Express, Platinum Cashback Credit Card:

Amazing customer service but could get more bang for...

4
Amazing customer service but could get more bang for your buck Reviewed on: 26th February 2025

Great product and experience

5
Have had this card since December 22 and have had no issues. Great welcome bonus offer and cashback. I've not had any experience with support as I've had no issues so can't comment on this. Only drawback is that not everywhere takes Amex Reviewed on: 11th June 2023

Great account!

5
Best credit card I have used, great amount of cashback can be earned. It was simple to set up & the apo is easy to manage my payments, would definitely recommend! Reviewed on: 1st June 2023

Good product, easy to use app

4
Great initial offer of cashback, but also a sustained value ensuring all year. Easy app to use. Reviewed on: 31st May 2023

Good Money back card

5
Its providing good amount of money back. Reviewed on: 12th April 2023

Shop Small with Amex

5
Shop Small is a great idea which rewards me as a consumer and helps small, local businesses. Reviewed on: 3rd April 2023

Best customer service across the board.

5
Lovely to talk to, easily responsive, app works well and cash back on all spending. Great! Reviewed on: 26th March 2023

Great

5
Easy to use app, nice and friendly team, ok cashback. Reviewed on: 25th March 2023

Excellent offers, experiences, and cash back opportunities

5
Exceptional cash back offers (especially the dining credit) along with airport lounge access that already go far to pay off the (admittedly high) annual cost, but the multiple of offers available more than make up for it. Could not recommend highly enough Reviewed on: 16th March 2023

American Express

5
Very good. Understanding, considerate. Glad to be a customer. Thank you. Reviewed on: 10th March 2023

Great cash back rewards

5
I’ve saved up more than £100 from my Amex card transactions. Customer service is quick and easy and the app is very comprehensive Reviewed on: 3rd March 2023

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