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American Express: Platinum Cashback Credit Card reviews

Name: Platinum Cashback Credit Card
Rating: 4.64 (67 reviews)

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4.45

Based on 67 reviews, last reviewed 27th Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

21%

2 star

Latest highest rating:

5

Best offers in terms of rewards My main bank for everyday spending: groceries, restaurants, shopping, online, etc. It is very nice to have an opportunity to earn so much cashback wit... Read more Reviewed on: 27th March 2025

Latest lowest rating:

1

Abysmal service I opened a dispute claim for a product purchased with Amex on Ebay. Big mistake! They have been dragging this for weeks, they close the dispute withou... Read more Reviewed on: 28th January 2024

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About this product

At Smart Money People, we're the UK's #1 place online for American Express Platinum Cashback credit card reviews. Whether you're looking for people's comments on the cashback offer on the card, or other benefits the card offers to customers, see what people have said before making up your mind on this card. Or have you already used the Platinum Cashback card? Share a review and mention what you liked or disliked about the card, and you'll be helping others!

American Express Platinum Cashback Credit Card reviews (67)

Review of the American Express, Platinum Cashback Credit Card:

Cash back !

Love this produce and the app is great too. Only thing that frustrates me is that it should clearly show when your annual cash back will be credited Reviewed on: 5th November 2017

American Express

Very good. Understanding, considerate. Glad to be a customer. Thank you. Reviewed on: 10th March 2023

Great cash back rewards

I’ve saved up more than £100 from my Amex card transactions. Customer service is quick and easy and the app is very comprehensive Reviewed on: 3rd March 2023

Love my cashback

So nice to see cashback building up just by using card for day to day expenses! Reviewed on: 20th February 2023

Good easy practical

All good cashback interest lower than i expecting Reviewed on: 9th February 2023

Good to begin with

Great to start with but service and different offers are dwindling. Once 5% cashback ends, then there is little incentive to stay. Reviewed on: 8th February 2023

Easy cashback

Easy way to earn cashback with the power of Amex to quickly settle any dispute Reviewed on: 1st February 2022

Amazing customer service

Amazing customer service and cashback rates! I’ve had my card for two years now and plan to keep it for years to come :) Reviewed on: 23rd January 2022

Great cashback credit card

The customer service is excellent we were scammed and the money was quickly dealt with . The only downside is some retailers don’t accept it . Reviewed on: 4th January 2022

Great customer service

I don't often need to contact Customer Services, but whenever I've needed to speak to someone I've always have a swift reply on live chat, or my telephone call has been quickly answered. The agents are always helpful and polite, and always resolve issues quickly. Reviewed on: 14th June 2021

An excellent choice

Amex always go the extra mile. They recognise you when you call, they are polite, go out of their way to help and make everything easy. Reviewed on: 28th March 2021

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