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Barclaycard reviews

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Rated Good • 3.87/5

Barclaycard reviews

Unverified business Last reviewed within 7 days
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Review summary

People rate this company as Good based on 632 product reviews

Average score of 3.87/5
5 star
55%
4 star
19%
3 star
9%
2 star
3%
1 star
13%

Latest positive rating

5.00/5

Unmatched 0% offers with quick support

Barclays offers some unmatched financial offers without fail each month they offer 0% interest on balance and cash transfers for a 2.9% fee. If you're... Barclays offers some unmatched financial offers without fail each month they offer 0% interest on balance and cash transfers for a 2.9% fee. If you're looking to consolidate your finances like I've done this offer is far superior to what any other banking group will offer. The staff are very supportive and friendly when you reach out to them, I've had one occurrence of fraudulent payments on my credit card and the support staff froze the expenses and recovered the funds almost immediately. Read more Read less

{"display":"Thomas Shearman","slug":"user1775514498","deleted_at":null,"created_at":"2026-04-06T22:28:18.000000Z","updated_at":"2026-04-06T22:28:18.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":"Thomas","last_name":"Shearman","full_name":"Thomas Shearman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1434396.png"}}'s avatar

Latest negative rating

1.00/5

Very bad

Terrible service. I sent money to a credit card they had already closed. They confirmed they received it but kept it for over 6 weeks,... Terrible service. I sent money to a credit card they had already closed. They confirmed they received it but kept it for over 6 weeks, refusing to refund. They told me to contact the sending bank, who said only Barclays can return it. This is against the Payment Services Regulations 2017. Very stressful and unfair – do not recommend." Would you like me to write a longer, full version for you to co Read more Read less

{"display":"Mohammed ","slug":"user1785414607","deleted_at":null,"created_at":"2026-07-30T12:30:07.000000Z","updated_at":"2026-07-30T12:30:07.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Mohammed","last_name":"","full_name":"Mohammed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About Barclaycard

Barclaycard reviews from our Smart Money People can help you to find out more about Barclaycard whose five core values are Respect, Integrity, Service, Excellence and Stewardship. Smart Money People is the place for Barclaycard reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Barclaycard at a glance

Reviews for Barclaycard

Showing 11 of 632 company reviews • Last reviewed within 7 days

Very bad

Freedom Rewards Credit Card • 30th July 2026

Terrible service. I sent money to a credit card they had already closed. They confirmed they received it but kept it for over 6 weeks,... Terrible service. I sent money to a credit card they had already closed. They confirmed they received it but kept it for over 6 weeks, refusing to refund. They told me to contact the sending bank, who said only Barclays can return it. This is against the Payment Services Regulations 2017. Very stressful and unfair – do not recommend." Would you like me to write a longer, full version for you to co Read more Read less

{"display":"Mohammed ","full_name":"Mohammed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
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Unmatched 0% offers with quick support

Platinum credit cards • 17th June 2026

Barclays offers some unmatched financial offers without fail each month they offer 0% interest on balance and cash transfers for a 2.9% fee. If you're... Barclays offers some unmatched financial offers without fail each month they offer 0% interest on balance and cash transfers for a 2.9% fee. If you're looking to consolidate your finances like I've done this offer is far superior to what any other banking group will offer. The staff are very supportive and friendly when you reach out to them, I've had one occurrence of fraudulent payments on my credit card and the support staff froze the expenses and recovered the funds almost immediately. Read more Read less

{"display":"Thomas Shearman","full_name":"Thomas Shearman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1434396.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 4.00/5

    Pretty good all round.

    Pretty good all round. There was a few years when they refused to stop sending me marketing letters about promotional rates which was an infuriating... Pretty good all round. There was a few years when they refused to stop sending me marketing letters about promotional rates which was an infuriating waste of paper and time but they fixed that eventually Read more Read less

    {"display":"Antony","full_name":"Antony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    All disputed transactions have been dealt with hones...

    All disputed transactions have been dealt with honestly and quickly to date.

    {"display":"Cardiffdevil","full_name":"Cardiffdevil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very hard to open account and huge delay in getting...

    Very hard to open account and huge delay in getting card through post. But good deal on Avios and earning Avios is easy.

    {"display":"Laura","full_name":"Laura","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Barclaycard’s offers are frequent and good, their co...

    Barclaycard’s offers are frequent and good, their communication is top notch (do their utmost to remind you when payment is due) and you feel like... Barclaycard’s offers are frequent and good, their communication is top notch (do their utmost to remind you when payment is due) and you feel like your matter. The minimum repayment rates are a tad on the high side, but that’s the only (minor) complaint. Read more Read less

    {"display":"Phil J","full_name":"Phil J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3.00/5

    Not allowed to buydraw tickets

    They have stopped me from buying draw tickets to win cars or motorcycles with both my cards saying the sites are blocked as gambling. They... They have stopped me from buying draw tickets to win cars or motorcycles with both my cards saying the sites are blocked as gambling. They let me buy Omaze tickets to win a house though? I have phoned and asked several times for them to lift this restriction but they say they can’t? Why not? No answer. Read more Read less

    {"display":"Wider","full_name":"Wider","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great credit card

    The security is excellent and customer service good. When I needed help and support they were receptive to my explanation

    {"display":"Neil ","full_name":"Neil ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Barclaycard Platinum

    This is my primary credit card and has been for some time, however that says more about my laziness than product excellence. When I travel... This is my primary credit card and has been for some time, however that says more about my laziness than product excellence. When I travel abroad I use another product, because even after 20 years plus as a customer, transactions are still charged for by Barclaycard and I refuse to pay this commission. Read more Read less

    {"display":"Rob H","full_name":"Rob H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Brilliant Barclaycard 0% transfers

    I keep a Barclaycard credit card as backup to the one I use more regularly but I have used it this year and seeral times... I keep a Barclaycard credit card as backup to the one I use more regularly but I have used it this year and seeral times in the past to transfer large balances from that other card to their long term excellent interest free offers and pay back the debt in a controlled way over that longer period while running day to day expenses on the other card. This has allowed me to complete the oayment for some large home improvement projects in a decent time frame without the hassle of applying for a loan and with only a transfer fee to oay rather than a lot of interest. The transfer process is super easy too. Read more Read less

    {"display":"Susan G","full_name":"Susan G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Good service...

    On the odd occasion I have had a problem the customer service has been great. I like the more frequent need to get a code when spending online

    {"display":"Ali880801","full_name":"Ali880801","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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