Barclaycard reviews

Barclaycard reviews
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Review summary
People rate this company as Good based on 591 product reviews
Latest positive rating
Barclaycard tested and trusted!
I have had my Barclaycard credit card for over 20 years and can say that they are a good company with good rates and offers... I have had my Barclaycard credit card for over 20 years and can say that they are a good company with good rates and offers for their customers. Excellent cutomeer service delivered when I had an issue with a payment over a year ago. Read more Read less

Latest negative rating
I have had a Barclaycard for 50 years, I have a plat...
I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in... I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in the UK anymore, Their customer care team, badly named, dont care and cant help me, so they have lost a good customer and I will be closing any accout that I have connected to Barclays immediately and advising anyone who asks about Barclaycard of my experience. Read more Read less

About Barclaycard
Barclaycard reviews from our Smart Money People can help you to find out more about Barclaycard whose five core values are Respect, Integrity, Service, Excellence and Stewardship. Smart Money People is the place for Barclaycard reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Barclaycard at a glance
Reviews for Barclaycard
Showing 11 of 591 company reviews • Last reviewed within 14 days
I have had a Barclaycard for 50 years, I have a plat...
I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in... I have had a Barclaycard for 50 years, I have a platinum card now, and they are closing my account as I dont live in the UK anymore, Their customer care team, badly named, dont care and cant help me, so they have lost a good customer and I will be closing any accout that I have connected to Barclays immediately and advising anyone who asks about Barclaycard of my experience. Read more Read less
Simple request denied, call disconnected, no follow up
I asked for written confirmation of when my next direct debit was due. Now, you'd think that this would be a reasonable request and a... I asked for written confirmation of when my next direct debit was due. Now, you'd think that this would be a reasonable request and a very simple one to carry out. But no. It turned into a 30 minute waste of time!!! The first person I spoke to said she "wasn't allowed" to provide this basic customer service. I then asked to speak to a manager (which I hate doing but I was getting nowhere with this person) initially she told me "no managers are available". Then she put me on on hold to go and speak to the (apparently unavailable) manager. The manager she spoke to refused to come to the phone. So she transferred me to someone else who said that sending me the written confirmation I had requested was " not a process we would follow" and also refused to help me. He said the only way to receive this simple piece of information was to lodge a complaint with Customer Relations!!! He then transferred me at which point the call was terminated by the bank. There has been NO FOLLOW UP whatsoever!!! Clearly nobody there cares about their customers and are completely incapable of problem solving. I've worked in multiple customer service roles and I would never DREAM of treating a customer like this. Absolutely APPALLING!!! Read more Read less
Products from Barclaycard
Platinum Credit Card
by BarclaycardBarclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers...
Platinum Credit Card
by BarclaycardBarclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers...
Initial Credit Card
by BarclaycardBarclaycard Initial Credit Card reviews can help you to find out about the pros and cons of the Initial Credit Card credit card. What kind of features do Barclaycard customers...
Initial Credit Card
by BarclaycardBarclaycard Initial Credit Card reviews can help you to find out about the pros and cons of the Initial Credit Card credit card. What kind of features do Barclaycard customers...
Freedom Rewards Credit Card
by BarclaycardBarclaycard Freedom Rewards Credit Card reviews can help you to find out about the pros and cons of the Freedom Rewards Credit Card credit card. What kind of features do...
Freedom Rewards Credit Card
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Business Credit Card
by BarclaycardBarclaycard Business Credit Card reviews can help you to find out about the pros and cons of the Business Credit Card credit card. What kind of features do Barclaycard customers...
Business Credit Card
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Business Balance Transfer Credit Card
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Business Balance Transfer Credit Card
by BarclaycardBarclaycard Business Balance Transfer Credit Card reviews can help you to find out about the pros and cons of the Business Balance Transfer Credit Card credit card. What kind of...
Business Cashback Credit Card
by BarclaycardBarclaycard Business Cashback Credit Card reviews can help you to find out about the pros and cons of the Business Cashback Credit Card credit card. What kind of features do...
Business Cashback Credit Card
by BarclaycardBarclaycard Business Cashback Credit Card reviews can help you to find out about the pros and cons of the Business Cashback Credit Card credit card. What kind of features do...
Platinum Visa Business Credit Card
by BarclaycardBarclaycard ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Barclaycard is really like. Oh, and if...
Platinum Visa Business Credit Card
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Hilton HHonors Credit Card
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Hilton HHonors Credit Card
by BarclaycardBarclaycard Hilton HHonors Credit Card reviews can help you to find out about the pros and cons of the Hilton HHonors Credit Card credit card. What kind of features do...
IHG Reward Club
by BarclaycardBarclaycard IHG Reward Club reviews can help you to find out about the pros and cons of the IHG Reward Club credit card. What kind of features do Barclaycard customers...
IHG Reward Club
by BarclaycardBarclaycard IHG Reward Club reviews can help you to find out about the pros and cons of the IHG Reward Club credit card. What kind of features do Barclaycard customers...
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