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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (294 reviews)

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4.70

Based on 294 reviews, last reviewed 15th Apr 2025

167% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

Very personal service. Very personal service. Tim was extremely helpful and his emails always very quick to respond with questions we had. The process was quite slick from s... Read more Reviewed on: 15th April 2025

Latest lowest rating:

1

First, it's very slow. Many last minute surprises First, it's slow, very slow. Next dont get your hopes up. Everything seemed great (but slow). Finally we received the offer long after we hoped to exc... Read more Reviewed on: 31st March 2025

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About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Bath Building Society Mortgages reviews (294)

Review of the Bath Building Society, Mortgages:

FANTASTIC LENDER

BATH BUILDING SOCIETY ARE THE BEST LENDER I HAVE EVER USED, ALWAYS ON HAND TO ASSIST, ALWAYS HAPPY TO LISTEN AND NEVER FAILED TO DELIVER, THEY HAVE HELPED ME OVER A NUMBER OF YEARS AND THROUGHOUT THE PERIOD HAVE BEEN CONSISTENTLY EXCELLENT, CAN NOT RECOMMEND THEM HIGHLY ENOUGH Reviewed on: 30th August 2023

Reply from Bath Building Society Thanks Simon for taking the time out and leaving this feedback. This is great to hear and I'm sure this will continue going forwards. We are always here if you need us. Ben Hutchings, Head of Mortgage Sales Response date: 31st August 2023

Really helpful

Tim, as Mortgage Advisor for Bath Building Society, was so helpful. Reviewed on: 8th January 2025

Reply from Bath Building Society Hi Jeff Thank you for your feedback, I'll be sure to pass this onto Tim! Kyle Greck, Head of Mortgage Sales Response date: 8th January 2025

Fast response and helpful, kind staff

Fast response and helpful, kind staff Reviewed on: 7th January 2025

Reply from Bath Building Society Good morning Athanasios, thank you for your feedback. I'm pleased that we could help. Kyle Greck, Head of Mortgage Sales Response date: 8th January 2025

EXCELLENT CUSTOMER CARE FROM START TO FINISH

EXCELLENT CUSTOMER CARE FROM START TO FINISH, RARE TO FIND SUCH DEDICATED STAFF IN TODAYS WORLD Reviewed on: 10th December 2024

Reply from Bath Building Society Hi Simon Thank you for your review, I'm pleased that we were able to assist you. Let us know if you need anything further! Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

Great service

Good service throughout the mortgage application process and I was able to complete my purchase on time without delays. Reviewed on: 24th November 2024

Reply from Bath Building Society Hi Christella, Good to hear that you were pleased with the service you received during your application! If we can be of any further assistance, please get in touch. Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

Very Knowledgeable and went the extra mile!

Very Knowledgeable and went the extra mile! Reviewed on: 12th November 2024

Reply from Bath Building Society Hi Steve Thank you for your review, I'm pleased that we were able to assist. If you need anything further please don't hesitate get in touch. Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

Tom was great and got back to me in good...

Tom was great and got back to me in good time Reviewed on: 11th November 2024

Reply from Bath Building Society Hi David Thank you for your review, I'll be sure to share your feedback with Tom! Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

We queried about potential quotes and got response i...

We queried about potential quotes and got response instantly Reviewed on: 11th November 2024

Reply from Bath Building Society Hi Zhanelya, Thank you for your review, I'm pleased that you were happy with our speed of service! If there's anything else we can help you with, please don't hesitate to get back in touch. Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

Good chat service - thank you Ian.

Good chat service - thank you Ian. Reviewed on: 5th November 2024

Reply from Bath Building Society Hi Trudy, Thank you for your feedback, I'm pleased that we could help. I'll be sure to send your feedback onto Ian! Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

Tom @ Bath Building society on live chat was very kn...

Tom @ Bath Building society on live chat was very knowledgeable and helpful. thank you Tom! Reviewed on: 4th November 2024

Reply from Bath Building Society Hi Lewis, Thank you for your review, I'll be sure to pass your feedback onto Tom! Kyle Greck, Head of Mortgage Sales Response date: 12th December 2024

Really knowledgable and friendly

Really knowledgable and friendly. Helped with my query quickly. Clear and informative in answering my question Reviewed on: 31st October 2024

Reply from Bath Building Society Hi Sammy Jo, Thank you for taking the time out and leaving us some feedback. I'm glad we were able to assist. Ben Hutchings, National Account Manager Response date: 4th November 2024

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