Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (1964 reviews)

View other Bath Building Society products

4.65

Based on 1,964 reviews, last reviewed 10th Mar 2025

15% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Good Interest Rates There are good and various accounts to suit everyone. Reviewed on: 10th March 2025

Latest lowest rating:

1

Can’t log in. Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

Read all reviews See your review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1964)

Review of the Bath Building Society, Savings:

Great Customer Service

Whenever I have contacted Bath Building Society I’ve always received a friendly and helpful service, which feels quite personal. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the teams, Louise Head of Savings Support Response date: 23rd February 2023

Good Interest Rates

There are good and various accounts to suit everyone. Reviewed on: 10th March 2025

Very helpful, great interest rate especially for the...

Very helpful, great interest rate especially for the 16-25 regular saver; had one problem when they rebuilt the online banking platform where I couldn't log on to the new website, but everyone with whom I interacted was friendly and sought to help as best as possible. While the new platform was buggy for a while, I could still use in branch services to access my money, and, after a while, my issues were sorted out. If I have one complaint, it is that their chatbot on their website is rubbish, and you need to jump through a few hoops to interact with a real person, and it keeps answering questions which you didn't ask. Overall excellent, though, and have recommended to one of my colleagues! Reviewed on: 10th March 2025

Excellent local Building Society

This Building Society is local and maintains branch for face-to-face contact with customers, as we as online. Reviewed on: 10th March 2025

Bath Building Society are constantly fantastic.

Bath Building Society are constantly fantastic in both the products offered and customer service provided. I highly recommend! Reviewed on: 10th March 2025

Missing the City, still with the Building Society.

I invested savings with Bath Building Society while I lived in that lovely city. Staff in the branch and in HQ always combined efficiency with friendliness. Now that I am no longer able to live in Bath I still receive first class service on line, by post or telephone. Reviewed on: 10th March 2025

Always very helpful whenever I need to deal by telep...

Always very helpful whenever I need to deal by telephone Reviewed on: 10th March 2025

Always keep me in touch, with rates don’t have to ke...

Always keep me in touch, with rates don’t have to keep swapping accounts. Reviewed on: 10th March 2025

I needed help with the online banking app

I needed help with the online banking app and this was excellent-Chris helped me through each screen and was very patient with me and my tablet until we could achieve the action I required. Reviewed on: 10th March 2025

Very helpful, friendly staff, always give sound advice

Very helpful, friendly staff, always give sound advice Reviewed on: 9th March 2025

Excellent customer service and options.

Every time I have visited the beach office, I have been seen quickly by a welcoming and helpful member of staff. I am very pleased with the customer service and by the savings options, which compare favourably with thebig banks’. Reviewed on: 9th March 2025

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Leeds Credit Union 5.00 from 3 reviews
Savings
from Coventry Building Society 4.32 from 115 reviews
Savings Accounts
from Moneybox app 4.94 from 900 reviews

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub