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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

219% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Quick and efficient

Quick and efficient, and I can't think of anything Reviewed on: 6th April 2023

Reply from Bath Building Society Thanks for your feedback! Much appreciated. Jo Gillow, Communications Manager Response date: 10th April 2023

Best at looking after their customers

Always helpful and efficient service Reviewed on: 5th April 2023

Reply from Bath Building Society Thank you for taking the time to share your feedback Gill, we really appreciate it! Jo Gillow, Communications Manager. Response date: 6th April 2023

Great personal service

I love the fact that I have a name, a real person, with whom I can have a conversation about my financial needs. I have always received an instant response and an appropriate set of actions. There isn't someone in Mumbai dealing with my requests. The Building Society is just that, it can't offer all of the services which a National Bank might. However, I can mange the differences. Reviewed on: 5th April 2023

Reply from Bath Building Society Thanks for your feedback - we're proud of the personal service we can offer and will pass your comments on to the team. Jo Gillow, Communications Manager. Response date: 6th April 2023

Its a local building society for local people.

So love being able to talk to people face to face. Thats how life should be. The staff are pleasant, helpful, friendly and informative. Just great. Reviewed on: 5th April 2023

Reply from Bath Building Society Thanks Steve, we'll pass your feedback on to the Branch team! Jo Gillow, Communications Manager. Response date: 6th April 2023

Great Service and Staff

When visiting the branch the staff are always helpful and friendly. The service provided is quick and efficient. Reviewed on: 5th April 2023

Reply from Bath Building Society Thank you for your feedback, we'll pass it on to the team. Much appreciated, many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

very good savings interest rates and exceptional customer service

I know that their savings interest rates are very high, which is why we moved some saving accounts to Bath Building Society. When I was opening accounts, the customer service was really helpful over the live chat and emails. They are also very quick in responding. I am always so impressed with their service. Reviewed on: 4th April 2023

Reply from Bath Building Society That's good to hear - thanks for the feedback we will pass it on to the customer service team, many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

Good service, easy to use

It is so easy to run my accounts online, any queries always quickly and niclely dealt with Reviewed on: 4th April 2023

Reply from Bath Building Society Thanks Janet, we appreciate the feedback and will pass it on to the teams, many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

Efficient and Friendly

I like the atmosphere, and friendliness of staff when I go in to the branch. I also like being able to transfer funds to a nominated account by email. Reviewed on: 4th April 2023

Reply from Bath Building Society Thank you for the feedback - the Branch team will appreciate your comments. Many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

fantastic independent building society

Staff are always welcoming, pleasant and helpful. They are supportive of local people and initiatives. They offer competative and fair rates. They are situated in the heart of the City, so easy to pop in and talk to them. Reviewed on: 4th April 2023

Reply from Bath Building Society Thank you for the feedback, we will pass it on to the Branch teams! Many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

Amazing customer service

A lovely friendly service where you are made to feel special Reviewed on: 4th April 2023

Reply from Bath Building Society Thank you for your feedback, we'll pass it on to the team. Much appreciated, many thanks, Jo Gillow, Communications Manager. Response date: 5th April 2023

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