Write a review

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

View other Bath Building Society products

4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

Visit provider site Read all reviews See your review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Very helpful, good interest rate and have the option to have a passbook. Online and branch.

This is the first time I have looked into Bath Building society website. I do not live local, so not sure how to get passbook updated. But would request annual statements by post. Reviewed on: 10th March 2023

Reply from Bath Building Society Thank you for your feedback. You can post your passbook to us and we will update it and return it to you. You can also download our mobile app and you'll be able to view and download your annual statements. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023

Good customer service

My birthday was wrong but the issue was quickly solved with great customer service Reviewed on: 10th March 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023

Savings for my Daughter

Better rates of variable interest passed on to my Child to give her a Brighter future and more Pocket Money! Reviewed on: 10th March 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manger Response date: 13th March 2023

Great friendly bank

A lovely bank with really friendly helpfully staff Reviewed on: 10th March 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th March 2023

Best Service Possible

Very friendly, efficient and prompt service at all times. I do not live in Bath now but find postal service excellent - passbook back as quick as it possible to be. Interest rates are better than High Street Banks. Reviewed on: 8th March 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 9th March 2023

Great Savings rates

Always helpful and courteous, and answer the phone quickly Reviewed on: 8th March 2023

Reply from Bath Building Society Thank you for your feedback regarding our teams. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

Nominated accounts

I have two junior savings accounts for my two daughters but your system only allows one nominated account, so can not set one up for the other daughter's account and have to request by message any transfers out of that account. Reviewed on: 6th March 2023

Reply from Bath Building Society Thank you for your feedback. Each of your daughters will be able to have their own bank details listed as their nominated bank account. Please let us know if we can assist with this further. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

New mobile app

I was looking to apply for an instant access account, and noticed the summary box mentioned a mobile app that I couldn’t find. Corrine told me that the app is releasing later today, and I am very impressed by this. My current building society only offers an old-fashioned looking website, so this will be very handy for me Reviewed on: 6th March 2023

Reply from Bath Building Society Thank you for your feedback. The app is now live so hopefully you've managed to view this information. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

New App coming

I always find the staff knowledgeable and helpful about products and services when in branch. During my last visit in branch Tracey kindly informed me of a new app coming for customers. I will be certain to download and take advantage of this extra and convenient service which is arriving. Many thanks to you Tracey for keeping informed as usual. Reviewed on: 5th March 2023

Reply from Bath Building Society Thank you for your feedback regrading our staff, I will pass this back to them. The app is now live for you to use. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

Excellent, friendly customer service with competitive rates.

I opened my account online and immediately received great, clear information about my account. A few weeks later I visited their branch in Bath and had a very helpful chat with the friendly staff. I would recommend them to anyone, indeed I have recommended them to many family members who have since opened accounts Reviewed on: 4th March 2023

Reply from Bath Building Society Thank you for your feedback regarding our teams and our online registration process. Charlotte Tillen, Savings Support Manager Response date: 8th March 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Notice Deposit
from iFAST Global Bank 4.93 from 12 reviews
Instant access savings
from Chip 4.96 from 285 reviews
Deposit Account
from Secure Trust Bank 2.92 from 7 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.80 from 383 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub