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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Great prompt service

Great customer service, always reliable and really speedy replies Reviewed on: 9th September 2022

Reply from Bath Building Society Thank you for this feedback, very pleased to hear you are happy with our customer service. Charlotte Tillen, Savings Support Manager Response date: 12th September 2022

Very efficient service

I like the local personal approach. Reviewed on: 8th September 2022

Reply from Bath Building Society Thank you for this feedback, its lovely to hear. I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022

Online account

Olivia was very helpful in the chatroom Reviewed on: 8th September 2022

Reply from Bath Building Society Thank you so much for this feedback, I will pass this over to Olivia. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022

Great Customer Service

Everyone I’ve spoken to at BBS has been extremely friendly and helpful. Would recommend! Reviewed on: 8th September 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 9th September 2022

good customer service

good customer service, they helped quickly Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, its lovely to hear you were happy with our customer service. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Easy to contact and swift action

I was able to get support easily on the phone and my problem was resolved quickly. Nothing to add. Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Staff very helpful

Staff very helpful and eSy to make a transfer Reviewed on: 6th September 2022

Reply from Bath Building Society Thank you for your feedback, its great to hear our transfer process is straight forward. Charlotte Tillen, Savings Support Manager Response date: 7th September 2022

Speedy service.

Speedy and efficient online service. Reviewed on: 31st August 2022

Reply from Bath Building Society Thanks so much for this feedback, I will pass this over to the teams. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022

Very good and quality for your money

The service is very good and helpful Reviewed on: 31st August 2022

Reply from Bath Building Society Thank you for your feedback, glad you found our service efficient. Charlotte Tillen, Savings Support Manager Response date: 1st September 2022

Excellent

The service is really good and request made promptly Reviewed on: 30th August 2022

Reply from Bath Building Society Thanks so much for this great feedback. Charlotte Tillen, Savings Support Manager Response date: 30th August 2022

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