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Bath Building Society: Savings reviews

4.73
Based on 2,299 reviews, last reviewed 10th Mar 2026
230% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026
Tasha 's avatar
Tasha

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

3
I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024
Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024
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Bath Building Society

Bath Building Society Branch Review

5
Staff very approachable, friendly and gave me all the information I needed to make an informed choice. I was given plenty of time. Reviewed on: 30th June 2022
Reply from Bath Building Society Thank you for your kind feedback. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Good savings interest rate for junior saver. Local company. Easily accessible by phone Reviewed on: 30th June 2022
Reply from Bath Building Society Thank you for your feedback. We do try and save our very best rates for our existing members, the local community of Bath and especially our younger savers. I am glad it is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Helped me with transaction, very patient & aided me with my disablement. Particular mention to Jane & Katie. Reviewed on: 30th June 2022
Reply from Bath Building Society Thank you for your kind feedback. I will be sure to pass it on to Jane and Katie. Colin McDougall Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
The lady in the Midsommer Norton office was welcoming, well informed and very efficient. Excellent customer service - couldn't be better! Reviewed on: 30th June 2022
Reply from Bath Building Society Thank you for your kind feedback. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Local - Easy access - Efficient & Friendly Reviewed on: 30th June 2022
Reply from Bath Building Society Thank you for your generous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
My two phone calls were answer quickly by an adviser who was able to give me all the information I required Reviewed on: 30th June 2022
Reply from Bath Building Society Thanks you for your great feedback. I am glad we were able to help. Colin McDougall, Chief Commercial Officer. Response date: 2nd July 2022
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Bath Building Society

Bath Building Society Branch Review

5
Exceptionally friendly and helpful service in Bath branch. It couldn't have been better, thank you! Reviewed on: 30th June 2022
Reply from Bath Building Society Thank you for your very kind feedback. We are very proud of our branch staff and the service that they offer. It is always nice to see that there efforts are appreciated. Response date: 2nd July 2022
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Bath Building Society

Great customer service support team

5
From what we have experienced as new customers it is a local Society treating people as individuals. Reviewed on: 28th June 2022
Reply from Bath Building Society Thanks for your feedback, I will pass this over to the team. Charlotte Tillen Savings Support Manager Response date: 29th June 2022
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Bath Building Society

friendly chat

5
nothing, lovely chat about banking and spam Reviewed on: 28th June 2022
Reply from Bath Building Society Thank you for your feedback, I will pass this over to the team. Charlotte Tillen, Savings Support Manager Response date: 29th June 2022
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Bath Building Society

Fast excellent service

5
Very helpful and pleasant staff. It is a shame that my local branch in Midsomer Norton has to close soon. Reviewed on: 28th June 2022
Reply from Bath Building Society Thanks for your feedback, i will pass it over to the team, we do have Bath online you can sign up to, take a look at our FAQ's for some more information on this, Louise Head of Savings Support Response date: 28th June 2022
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Bath Building Society

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