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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

230% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

The staff are always friendly and helpful

Great staff Could make access and transferring easier and more in line with other building societies so can do online banking Reviewed on: 27th June 2022

Reply from Bath Building Society Thanks for your feedback, we are working on our online proposition and we are also working on a mobile app so watch this space fantastic things to come, Louise Head of Savings support. Response date: 28th June 2022

Short and sweet

I wanted a quick answer .....as to how to transfer a sum from my Business Account to another bank....with a chat to Corinne, and got it. Is this information on your web site, as I preferred to go straight to the Chat panel to save time. Reviewed on: 27th June 2022

Reply from Bath Building Society Thanks you for your feedback, i will be passing this back to the team, Louise Head of Savings Support. Response date: 28th June 2022

excellent customer service

The online chat is very good and quick and always helpful Reviewed on: 27th June 2022

Reply from Bath Building Society Great to hear and thanks for your feedback, Louise Head of Savings Support Response date: 28th June 2022

quick, efficient service

very helpful service and quick to reply. disappointing that unable to transfer funds online and have to send a message to request it. Reviewed on: 21st June 2022

Reply from Bath Building Society Thank you for your feedback, we are working on our online proposition, and we will have a mobile app soon which will make transferring funds so much easier. Louise, Head of Savings support. Response date: 28th June 2022

Super service at Wood Street branch

Super service at Wood Street branch thank you for opening our account today, Tracey made it so easy for us. Reviewed on: 14th June 2022

Reply from Bath Building Society Thank you for your feedback, i will pass it over to the team, Louise Head of Savings Support. Response date: 22nd June 2022

Prompt and efficient service

Holly replied to my email the next morning and had already carried out my request. Very efficient. Reviewed on: 14th June 2022

Reply from Bath Building Society This is great to hear, thanks for your feedback, Louise Head of Savings Support. Response date: 22nd June 2022

Very helpful, excellent customer service

Applying for a Junior saver account for my grandchildren was very easy. The online chat (Liz was brilliant) and the email help were both excellent. Reviewed on: 9th June 2022

Reply from Bath Building Society Thanks you for the Feedback ,i will pass it on to the team, Louise Head of Savings Support Response date: 10th June 2022

Online chat

The online chat was easy and got the answer i needed immediately. Great service Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 10th June 2022

Online problem solving

Not obviously, I will look at the account to see how to add an account. Reviewed on: 9th June 2022

Reply from Bath Building Society Thank you for your feedback, Louise Head of Savings Support Response date: 10th June 2022

Efficient as always

My requested transaction was carried out as promptly as ever. Reviewed on: 6th June 2022

Reply from Bath Building Society Thanks for taking the time to review us, we appreciate it! Holly, Customer Service Team Response date: 6th June 2022

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