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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Junior ISA query

Query answered quickly and efficiently Reviewed on: 18th October 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 19th October 2021

lost transfer

excellent helpful service , and kept me in the loop Reviewed on: 17th October 2021

Reply from Bath Building Society Thanks for the fantastic feedback. Holly, Customer Service Team Response date: 19th October 2021

Excellent customer service when stuggling to get into account online

Put a forgot my username link on this website Reviewed on: 15th October 2021

Reply from Bath Building Society Many thanks for the 5* feedback. Holly, Customer Service Team Response date: 19th October 2021

So smooth to deal with

Just a personal thanks to Corinne, who has always been so efficient, professional and responsive making it so easy to manage my account from a distance. Much appreciated! Reviewed on: 12th October 2021

Reply from Bath Building Society Hello, thank you for your response, so pleased you received the usual professional service from Corinne. Many thanks Caroline, Customer support Response date: 14th October 2021

Very helpful and good to talk to a human

I chose Bath Building Society because they are local, long established and not full of corporate rubbish which many think is the way to go when the majority of customers do not think so. Reviewed on: 8th October 2021

Reply from Bath Building Society This is great to hear! Thanks for taking the time to feedback to us. Holly, Customer Service Team Response date: 9th October 2021

Sorting out password and 2 part verification issues

Send out reminder email advising customers to logon and update details when you're changing login criteria. Resolved quickly by staff member, who was friendly and very helpful Reviewed on: 8th October 2021

Reply from Bath Building Society Thanks so much for the lovely review! Holly, Customer Service Team Response date: 9th October 2021

Registration sorted by Barry

Trying to register as a person to access a corporate account wasn't going well, but in the end Barry sorted it! Reviewed on: 6th October 2021

Reply from Bath Building Society I'm glad Barry was able to help! Thanks for the review. Holly, Customer Service Team Response date: 8th October 2021

Great all round experience.

Simple application form. Good customers service when things went wrong. Reviewed on: 4th October 2021

Reply from Bath Building Society Many thanks for the great review! Holly, Customer Service Team Response date: 8th October 2021

Great service, always efficient and friendly

Great service but you need to hike your interest rates ;) !! Reviewed on: 4th October 2021

Reply from Bath Building Society Thanks for your lovely review! Holly, Customer Service Team Response date: 8th October 2021

The person I spoke to was very helpful and explained what to do

It is a good building society and I been with them for years Reviewed on: 1st October 2021

Reply from Bath Building Society Many thanks for the wonderful feedback. Holly, Customer Service Team Response date: 8th October 2021

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