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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Excellent service as ever

Quick and efficient, thank you - always polite and always doing a good job. Reviewed on: 9th April 2021

Reply from Bath Building Society Thanks for the lovely feedback. Holly, Customer Service Team Response date: 10th April 2021

absolutely fantastic service staff brilliant

very easy in every way cannot find any fault at all Reviewed on: 8th April 2021

Reply from Bath Building Society Thank you for your lovely feedback, Louise Savings operations manager. Response date: 9th April 2021

Excellent service, prompt and accurate information provided

Maybe a little more investment in IT systems !! :-) Reviewed on: 7th April 2021

Reply from Bath Building Society Thanks for your Feedback, we are currently in the process of creating a digital onboarding platform so keep an eye out for exciting things happening, within Bath Building Society, Louise Savings Operations manager. Response date: 9th April 2021

Efficient, friendly and professional

Efficient, friendly and professional Reviewed on: 6th April 2021

Reply from Bath Building Society Thanks for your feedback, Louise Savings Operations manager. Response date: 9th April 2021

Withdrawal from account

Excellent communication and sorted out problem immediately. Thank you Reviewed on: 6th April 2021

Reply from Bath Building Society Thanks for the feedback, Louise Savings Operations manager. Response date: 9th April 2021

Wonderful service

Able to chat online and have all my questions answered fully. Thank you Reviewed on: 6th April 2021

Reply from Bath Building Society Thank you for the lovely feedback, Louise, Savings operations manager. Response date: 9th April 2021

Outstanding Service

Tom Rafferty has provided a highly professional and efficient service from the moment I contacted Bath Building Society. In fact, far better than I have experienced with any other financial institution. Reviewed on: 3rd April 2021

Reply from Bath Building Society Mr Dawson this is so great to hear, thanks for taking the time to feedback to us! Holly, Customer Service Team Response date: 6th April 2021

Always Efficient

Love the personal and friendly service of the BBS team and Caroline is our go to customer service advisor every time :) Reviewed on: 3rd April 2021

Reply from Bath Building Society Thanks so much for the lovely feedback, I will pass on your kind comments to Caroline. Holly, Customer Service Team Response date: 6th April 2021

Fab service

Open an account Tracey kept me informed and told me how to transfer into my account and emailed me to confirm once it was in. Thank you Reviewed on: 1st April 2021

Reply from Bath Building Society Many thanks for the great feedback. Holly, Customer Service Team Response date: 6th April 2021

I contacted the Bath Building Society to establish how to send my Junior Cash ISA application forms to you, Liz was helpful and informative.

I am not a customer of Bath Building Society yet but hope to be so in the near future. So far I am satisfied with the level of customer service and the Junior Cash ISA accounts I am opening for my children have one of the best interest rates of all of the financial institutions. Reviewed on: 1st April 2021

Reply from Bath Building Society Thankyou Seb for the wonderful feedback! Holly, Customer Service Team Response date: 6th April 2021

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