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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 12th Mar 2026

206% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Financial service you seek!

Always polite and obliging . Caring about customers . Reviewed on: 17th June 2020

Reply from Bath Building Society Such a lovely review. Thank you. We really appreciate it! Holly, Customer Support Team Response date: 22nd June 2020

No endless waiting on the phone gets my vote

The phone is always answered within a matter of seconds, by a human. That sort of personal service still matters! Reviewed on: 16th June 2020

Reply from Bath Building Society Thanks for leaving this fantastic review, it's great to hear you appreciate our efficient and personal service. Hope to speak to you again soon. Holly, Customer Support Team Response date: 22nd June 2020

Branch Feedback

Friendly and efficient communication. Reviewed on: 15th June 2020

Excellent

I have always received very pleasant and slick service Reviewed on: 15th June 2020

Reply from Bath Building Society It's really great to hear this, we appreciate your feedback. Holly, Customer Support Team Response date: 22nd June 2020

Pretty decent interest rates and customer service

Helpful staff on telephone and prompt postal service Reviewed on: 15th June 2020

Reply from Bath Building Society Thank you for this lovely review. We are glad we are able to help you with your savings. Holly, Customer Support Team Response date: 22nd June 2020

Bath BS - Worth checking out

BBS is a good organisation for individuals and families. Could it do more? I'd say yes! Perhaps BBS should look at what it can offer small businesses, as a way of providing an alternative to the ever-rapacious High Street PLC banks. Reviewed on: 15th June 2020

Reply from Bath Building Society Thanks for taking the time to leave this feedback. Holly, Customer Support Team Response date: 22nd June 2020

Branch Feedback

Your representative, mr Sweeting, was pleasant, knowledgeable and understood my requirement. My appointment to open an account was dealt with in an efficient and speedy manner especially in this current coronavirus climate. Reviewed on: 14th June 2020

I have been a customer for over 30years it is lovely to have a local building society that hasn't been tempted to join a bank. I love the company and what it stand for.

You cannot have more pleasant staff I have always found them to be friendly and always happy to pass the time of day. They are always a pleasure to meet. Reviewed on: 13th June 2020

Reply from Bath Building Society So kind of you to say. Thanks so much for this wonderful feedback. Holly, Customer Support Team Response date: 22nd June 2020

Helping out in lockdown

Id never used the branch before but assisting elderly during lockdown meant visiiting the city centre for print outs and so forth. What struck me on entering is how warm the atmosphere was, despite there being skeleton staff. It felt like being in an everyday office and everyone is familiar, therefore relaxed and giving off a good vibe. Whilst only being a few steps within side, the experience was utterly different to big banks, my own bank even. I felt like a customer, a person, within your branch, not like a walking process in waiting! Personally, I use online banking alot,, otherwise id readily move banks Reviewed on: 13th June 2020

Reply from Bath Building Society Such fantastic feedback, thanks so much. Holly, Customer Support Team Response date: 22nd June 2020

Absolutely Outstanding

It’s not very often you can say that the service received was absolutely outstanding, but here we can. At the start of this horrendous pandemic we were panicking about what we were going to do, my wife made one phone call, explained the situation, and voila..... our mortgage holiday was set up to help us through this financial nightmare! Quick, easy and reassuring, that’s what a customer wants from their lender. Thank You Bath Building Society. Reviewed on: 13th June 2020

Reply from Bath Building Society Many thank for the 5 star feedback. I will pass onto the mortgage team. Holly, Customer Support Response date: 22nd June 2020

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Bath Building Society: Savings reviews

206% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2299)

Bath BS Review

Financial service you seek!

No endless waiting on the phone gets my vote

Branch Feedback

Excellent

Pretty decent interest rates and customer service

Bath BS - Worth checking out

Branch Feedback

I have been a customer for over 30years it is lovely to have a local building society that hasn't been tempted to join a bank. I love the company and what it stand for.

Helping out in lockdown

Absolutely Outstanding

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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