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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2276 reviews)

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4.73

Based on 2,276 reviews, last reviewed 13th Feb 2026

227% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A great local branch building society. A great local branch building society. The staff are pleasant and helpful. The refurbished office has a lovely wall mural of Bath which is very upli... Read more Reviewed on: 13th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2276)

Review of the Bath Building Society, Savings:

Bath Building Society Review

Bath Building Society is a good society that offer good rates against their building society competitors. They do not offer best buy rates on savings Reviewed on: 8th April 2023

Reply from Bath Building Society Thanks for your review Frank. The reason that we don’t typically appear in best buy tables is simply because we are currently restricting access to most of our accounts. If we did not have such restrictions we would quite often appear in such tables and even when we don’t we always offer better than average rates. If you would like to discuss or rates in more detail then please let me know. Colin McDougall, Chief Commercial Officer. Response date: 10th April 2023

Thoughts from a former Bathonian.

I lived in Bath for many years, saving with the Bath Building Society. It was more than efficient but a pleasure to look into the branch as and when needed. For family reasons I no longer live in Bath, however I find that I can continue to manage my account efficiently via their excellent on-line service. I had no problem updating my home address with them following the move (which was not the case with some financial service providers). Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with our online service and were able to update your address with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

positive experience as a new customer

I did not need to make an appointment to open an account, staff friendly , helpful, efficient , I did not have to wait in along queue. Kept me informed of the procedure whilst doing the " paperwork" Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am glad to hear you opened your account with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Always there.

Always had a high level of attention when asking questions about certain aspects of account held with them, with that reassuring feeling afterwards. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am glad to hear you feel confident with your account. Lauren - Customer Service Team Leader Response date: 12th February 2026

Phone conversation

Very good help over phone with problems,especially when setting up with app. Reviewed on: 10th February 2026

When opening a cash isa on line I found it very easy...

When opening a cash isa on line I found it very easy , and any questions I had were answered promptly Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments, I am glad to hear you opened your ISA with ease. Lauren - Customer Service Team Leader Response date: 12th February 2026

Bath Building Society - good for savings

Branch staff are helpful and friendly. Communication about interest rate changes etc is very good. And generally the interest rates are competitive. It's good to deal with a local building society that is still mutual. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to see you are happy with our service and interest rates. Lauren - Customer Service Team Leader Response date: 12th February 2026

I have been with Bath Building Society since 2017, I...

I have been with Bath Building Society since 2017, I find it the best way to save money and it is easy to interact and withdraw funds. The staff are helpful and friendly. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with your experience. Lauren - Customer Service Team Leader Response date: 12th February 2026

Researched the best fixed 5 year ISA and Bath came o...

Researched the best fixed 5 year ISA and Bath came out tops !! highest interest rate and fast customer service response. When investing a high amount of money is was reassuring to have people there to answer questions efficiently Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you are satisfied with our response times and products. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good rates and very good customer service over the p...

Good rates and very good customer service over the phone Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am happy to hear you are happy with our rates and service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Always pleasant & professional.

Always pleasant & professional. Always share Up to date information , prompt service and share information about all the products available. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am happy to hear you are happy with our service. Lauren - Customer Service Team Leader Response date: 11th February 2026

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